Discussion with Nicole Black re: Mavenlink Technology
This morning Nicole Black released a screencast (audio & video) review of Mavenlink’s comprehensive online collaboration platform built for the consultant/lawyer and their interactions with clients.
In the screencast, Nicole asks Roger Neel and myself questions about Mavenlink in general, walks through a demonstration of the product with us, and speaks to the specific applicability for the legal profession. It is a short 15-20 minute screencast, and provides a great opportunity to hear firsthand our impressions of the technology. In the screencast, you will hear about:
- How to invite colleagues/clients into a workspace
- Collaboration options within the workspace
- Upcoming Mavenlink features (Private Networks, Task Management)
- Pricing
The Indispensable Worker
Business Week recently presented a somewhat gloomy outlook for the US worker entitled “The Disposable Worker”. Citing numerous statistics, the article lays out in excruciating detail the challenges facing the “permanent temporary workforce”.
- Bonuses tied to managing costs and maximizing short term profits creates incentives for managers to minimize full time staff.
- The increased accessibility of talented onshore and offshore resources allows corporations to find “just in time” resources lowers the risk of delays, lower quality work or increased costs historically associated with contract labor.
- The use of temporary or contract resources spans across the entire workforce, from “sneaker footed admins” to executives.
- “A lack of job security and health-care benefits, as well as social ties to the rest of the workforce, increase stress levels for temps and contractors.”
- The decades long pattern of the American worker accepting lower pay is likely to continue.
- Pulling few punches, the authors even go so far as to point out that “temporary or contract workers face a higher risk of developing mental health problems like depression”.
From my perspective, there is no question the US worker faces unique challenges in the face of these driving corporate changes, and I think the attention brought to the issue by Business Week is critical. However, it seems hard to fathom that the changes afoot are being driven exclusively by corporate America. Job satisfaction has seen a steady decline since 1987, dropping steadily from 61.1% to the 2009 response of 45.3%. Playing into these job satisfaction numbers is the impact corporate America is having on the quality of life of its employees. Looking at the same time period, from 1987 to 2009, non-farm workers have been squeezed for a combined 57.2% increase in output/hour, with a 26.6% rise in total hours worked. That makes a huge difference in the amount of time spent working for your employer and the stress levels during those working hours. It’s no wonder you hear people talking about the “rat race”, working around the clock, and never being able to leave the job behind even on vacation. In this environment, the US worker is understandably going to be considering all alternatives exclusive of corporate initiatives.
New Feature: Private Workspace Messaging
No matter what your area of expertise is, who you consult for, or what your role is on a project, there is almost always a need for a private conversation between a few of the participants. People working on a project generally have a role:
- The guy who’s the main collaborator with his feet on the ground
- The lady who signs the checks, but isn’t really involved in the day-to-day
- The boss who’s fragmented and should only be involved in the final review phase
- The peanut gallery that asks if "that should be blue…?"
- Etc…
In our old workspace, unless you kept the project participants fairly tight, it was difficult to keep things private without reverting back to email and losing the power of capturing all conversation/documents in one place. With the new Mavenlink workspace and private messaging, this is an issue of the past. You can now have all interested parties participating in the project, but be confident that you can include only the right audience on any message/attachment.
We were pretty sure this would be a big request and we were correct. We didn’t want to build it until enough people asked. Try it out and get on our GetSatisfaction page to let us know what you think and what we should build next!
New Feature: Email Integration and Response
I’m excited to be introducing our newest feature: the ability for you to reply to workspace activity directly from your email!
Many of you have asked for it and we agree - this is definitely one of the most useful features we’ve developed to date. While managing our own projects in Mavenlink, we have found that sometimes it’s more convenient to just respond via email versus logging in. This is particularly true while on the road.
Now, clients and consultants working within the Mavenlink project workspace can use their iPhones, Blackberries, and desktop email clients to not only keep tabs on their projects, but also keep in touch with the other project participants.
Give it a try and let us know what you think!
