The #1 Challenge in Resource Management (According to the Experts)

Resource management is a complex practice that continues to challenge even the most sophisticated of companies and experts. The many moving parts involved in a project from inception to completion makes the practice extremely fluid and hard to predict.

The Essentials to Leadership

Being in a leadership role can be a challenge. This blog post will provide tips on how to move from the "weeds of management" to the "light of leadership."

Welcome to the Future of Work [Video]

Service organizations have a problem. A big problem. The business environment around them is rapidly changing and the complexity of managing their businesses is accelerating.

Introducing Full Cycle Resource Management

In services, success relies on getting the resources with the right capabilities, on the right assignments, and at the right margins. Effectively managing this process is important for client satisfaction and successful project delivery. It is also extremely valuable. 

7 Capacity Planning Steps to Avoid Project Management Nightmares

Most individuals think of capacity planning in terms of supply and demand in product-based industries; it equally applies to service industries and is a critical component of project management. Here are some steps companies and project managers can take to avoid nightmares.

Anywise Consulting Reduces Time Spent on Reporting by 60% with Mavenlink

Anywise Consulting was established in 2014 in Brunswick East (VIC), Australia to deliver Specialist Business Development, Engineering, Project Management and Logistics Support. When faced with significant growth, Anywise began the search for a new tool to support their vision for the future. Enter, Mavenlink.

The Seven Most Popular Business Books Today

There are so many business books out there it's hard to choose just one.  Right now, I’m looking for the next  book to read and and did a search on Google for the "Best Business Books of 2017" to see what the best options are. This is what I found.

AgilOne Improves Services Profit Margins by 25%

AgilOne is the leading customer data platform for enterprise B2C companies. AgilOne's vision is to restore the personal relationships companies once had with customers before channel-specific marketing silos got in the way. Learn how Mavenlink and AgilOne joined forces to improve profit margins by 25%. 

The 30 Most Popular Project Management Articles from 2017

Project management is one of the most rapidly growing fields globally, because of its highly valuable application towards strategic business goal attainment.

Organizational Change is Only as Difficult as You Make it

Since the very early days of understanding organizational change, experts have concluded that 70% of the companies attempting organizational change will not achieve their desired goal. That is, they fail.

AMP Agency Reaches Billable Utilization Targets with Mavenlink

AMP is a brand ecosystem agency that architects cohesive brand ecosystems and digital products that grow businesses. It was important for AMP to find a tool that provided the leadership team real-time access to the health of client portfolios and the business. Enter, Mavenlink. 

60 Quotes to Inspire Collaboration in the New Year

Many startups have been transformed into some of the most impressive and admired brands today due to hard-working and cohesive teams. Seldom has anything of greatness been the result of a solo effort.

The Eight Tough Questions to Ask About Your Company's Strategy

One thing about the New Year that we can be sure of is that there will be change. The marketplace, where we work, our own personal goals, and resolutions can put us in a state of flux and unknown. 

The 6-Step Guide to Customer-Centric Project Management

Project management has never been more complex. The pace of work today, an increasingly competitive environment, growing demands from clients, and downward pressure on project margins, has made it significantly more challenging to deliver project-based work efficiently and profitably.  

What is an Operational System of Record?

We have exciting news! Today we announced in a press release that Mavenlink has emerged as a Leader in G2 Crowd’s Best Project Management Software grid. The news follows the recent announcement that Mavenlink is also ranked as a Leader in G2 Crowd’s Best Professional Services Automation Software (PSA) grid, positioning it as the only solution to be ranked as a leader in the two prominent software categories. 

CloudCraze Doubles Billable Utilization with Mavenlink

CloudCraze is a robust B2B commerce technology that allows businesses generate online revenue fast, easily scale for growth, and stay 100 percent connected with customers. Learn how CloudCraze managed to double billable utilization with Mavenlink.

GRASP: Five Steps to Present a Compelling Argument

I have spent a number of years working in marketing, strategic planning, and branding and I’ve observed just how critical it is to be able to present one’s point of view and get people to “buy in.”

15 Unique Ways to Give Back This Holiday Season 

The holidays are a great time to give back to those less fortunate. Take a moment to perform a small act of kindness before the new year comes around! There are tons of different ways that you can give back this holiday season, below are just 15 unique ideas! 

The White-Collar Gig Economy [Infographic]

Our most recent research report highlights the dramatic transformation occurring in today's economy—the shift to contract work. The infographic below will introduce the concept of the growing white-collar gig economy and the four trends driving this shift.

Brand-Aid: Crafting a Personal Brand Strategy

Selling products and services successfully is totally dependent on how the product or service —the brand— is perceived. Everything about the brand sends a message and creates an impression.

The Essence of Leadership: Five Things to Learn by Teaching Others

Working and existing for many years as a consumer, marketing professional, teacher and writer, I’ve come to the obvious conclusion that I don’t know it all. 

62 of the Best Leadership Quotes to Boost Your Motivation

Leadership is a difficult skill to master and it often requires inspiration from others. If you are looking for the motivation to be a better leader, but are struggling to find it,  read the blog below and find 62 of the best leadership quotes around. 

The Problem with Today's Tech Stacks

Services organizations have been historically underserved by technology and it's time for a change. This blog uncovers the challenges faced by service organizations looking to scale during the age of digital transformation. 

How to Leverage the “Collaborative Mindset" for Business Success

This blog focuses on how collaboration can lead to organizational success and the steps required to get there. Understanding how to establish a collaborative mindset is absolutely critical when looking towards growth. 

Golden Spiral Increases Utilization Rates by 21% in Two Months

Golden Spiral is an integrated marketing agency focused on meeting the unique needs of B2B companies in the technology arena. Established in 2011, the company excels at translating complex tech-driven offerings into market-focused solutions that speak to buyers' real needs.

Introducing the Services-Centric Tech Stack

Welcome to the digital age, where technology is the central axis of our world and applications allow us to do things that were previously unimaginable. This new era has moved the pace of innovation forward at a blistering rate. Businesses are required to adopt new technology or risk getting left behind. 

Short Quiz: What Makes Us Happy at Work?

When it comes to the subject of happiness, I’m a willing listener and life-long learner. That’s because happiness is often very elusive for people, especially when it comes to being happy at their job.  

5 Steps for Managing a Remote Project Team

We live in a connected world. Such a connected world, that even with a project manager in New York City, a front-end developer in San Diego, and a content manager in Canada, it is still possible to conduct efficient business...if you adjust accordingly.

The #1 Challenge in Project Management (According to the Experts)

Project management is a complex practice that continues to challenge even the most sophisticated of companies and experts. The many moving parts involved in a project from inception to completion makes the practice extremely fluid and hard to predict. Even the experts, with years of work in the project-based arena, recognize the pressures on a day-to-day basis.

The "Wait" Problem Solved: Five Steps to Reduce Procrastination

In a recent Harvard Business Review article, research identifies seven key characteristics that make a task "procrastination-worthy." Learn how to combat these productivity-blockers and watch your work ethic soar.

Uncovering the Challenges Associated with Managing Contract Workers

The Gig Economy is growing, quickly. Many employees that once worked full-time jobs have opted out for a more independent and fluid role in today's contract workforce. Gig work is on the rise, and this blog discusses the challenges associated with managing contract workers as opposed to full-time employees.

Understanding the Relationship Between Company Culture and Brand

In a recent Harvard Business Review article, Denise Lee Yohn discusses the challenges organizations face when trying to establish a brand that is in line with an audience's needs and wants. This blog explores what steps can be taken to ensure your culture, brand, and audience are all in sync. 

Project Management Lessons from Mavenlink CEO Ray Grainger

Mavenlink's Founder and CEO, Ray Grainger, has recently been featured in Bruce Harpham's book Project Managers at Work. In the interview below, you can learn more about how Ray got involved in project management, and most importantly, how Mavenlink came to be. 

The Gig Economy Demands Expert-Level Contractors

The emergence of a flexible and liquid workforce is changing how businesses can innovate for the future. A major trend of the gig economy is the growing demand for expert level (rather than entry level) contractors and freelancers. 

The Secret to Success: Leverage the On-Demand Workforce

In our most recent report, Mavenlink and ResearchNow joined forces to survey over 300 executives across a diverse range of industries to understand how on-demand workers are changing the way we do business. The research confirms that businesses in every sector are adapting to the reality of a gig economy.

Monday Blues? Research Reveals 9 Ways to Get Better Sleep

Mondays are better when you come in refreshed. It’s all too common to see people with Monday blues, feeling ill at ease, having trouble focusing and thinking clearly, or generally seeming less motivated. When that happens, your projects become at risk: You may be slower to spot issues and less sharp at resolving them. In fact, here are all the ways poor sleep could contribute to a reduced quality of work.

Introduction to the White-Collar Gig Economy

Our most recent research report highlights the dramatic transformation occuring in today's economy—the shift to contract work. This blog will introduce the concept of the growing white-collar gig economy and the four trends driving this shift. 

Movement Marketing: How to Start a Brand Revolution

Deloitte wanted to understand how brands could create a movement. They interviewed seasoned marketing professionals and reviewed all of the published materials on the subject. The entire article is here.

Company Vision: What You See is What You Get

There is a variable that exists in every business venture, but is often misunderstood or overlooked completely - a component that when activated and integrated into a strategic plan produces not only corporate alignment but often a singular competitive edge and point of difference. It's the Vision.

10 Performance Metrics Examples Project Managers Can't Afford to Miss

Project management is riddled with complications. It is imperative to keep track of performance metrics throughout the entirety of a project's lifecycle. Keeping track of key performance indicators allows a more accurate understanding of project status, success, and profitability. Check out these 10 examples of key performance metrics that every project manager can't afford to miss. 

The Importance of Culture in Growing Organizations: Part 2

Last time we looked at  company culture, we discussed how leaders have a direct impact on their organizations. This time, we’ll review other factors that influence how a company’s tribe will perform.

Customer Loyalty 101: The Do's & Don'ts

Customer loyalty can seem elusive at times, going from fleeting to in abundance. There are multiple factors that impact a customer’s decision to remain loyal, especially within the services industry. Here are just a few of these factors and ways to improve customer loyalty.

The Importance of Culture in Growing Organizations

A major challenge for most growing organizations involves establishing a healthy and positive company culture. It is extremely difficult to get the entire organization on the same page — learn how to overcome this collaborative challenge with the tips below. 

How Service Industries Can Develop a Sustainable Competitive Advantage

What gives your company its competitive advantage? Here are some of the considerations and risk factors companies like yours need to weigh to establish a sustainable competitive advantage.

CommonPlaces Improves Employee Satisfaction 100% with Mavenlink

CommonPlaces Interactive is an award-winning digital agency specializing in web development, inbound marketing, and online strategy. They began searching for a project management tool when trying to juggle multiple apps. 

The Key to Success for Services: Moving Operations to the Cloud

There are very few industries that can benefit from adopting a cloud-based technology environment like the services industry. The shift to the cloud has occurred across all facets of our economy—but project, rather than product-based organizations, experience a greater cost-benefit from moving operations and data to the cloud. 

The Future of Leadership: The Trends You Can't Ignore

Deloitte University Press has recently released their fifth annual report on Global Human Capital TrendsA few weeks ago we unpacked trend number one, this week we’ll focus on what kinds of leaders are for the future of work. 

The Five Most Motivational TED Talks of All Time

Leaders and employees both struggle to understand the levers that actually drive workplace motivation. When searching for methods to keep yourself, or your team, motivated and excited to work, one of the best places to start is with a list of motivational TEDTalks—especially on a Monday.

The Cloud is Here to Stay: Be Prepared for the Challenges that Come with the Switch

Moving systems and services to the cloud has many known business benefits. However, as relatively new trend, there are understandably still questions and concerns surrounding reliability, availability, and what parts of the business should be hosted in the cloud.

Five Tips for Managing the Remote Workforce Like A Boss

Remote work is becoming the norm rather than just a buzzword in 2017. Many organizations are realizing that as the economy evolves alongside technology, the workforce is experiencing some major shifts as well. 

How the Road to Success is Changing for Professional Services Organizations

Deloitte University Press has recently released their fifth annual report on Global Human Capital Trends. In this article, we summarize key findings from the first of ten emerging trends presented in the Deloitte report. 

Client Success: Paragon Consulting Boosts Profits on 75% of Projects

Paragon Consulting, a Gold Certified Sitecore Partner, specializes in taking client websites to the next level with custom software development. Find out how Mavenlink helped Paragon boost profits on over 75% of their projects. 

How the Rise of the Remote Worker Will Change the Economy Forever

The digital age is driving major transformation in the workplace. These forces are altering nearly every aspect of business, not to mention, a new class of employee has emerged: the remote worker. Who are remote workers and how do they benefit our modern economy?

Step Up Your Collaboration Skills with Video Conferencing

As technology continues to support our collaborative endeavors at the workplace, teams are demanding a myriad of software tools for communication and conferencing across offices. 

Understanding Project Metrics: Total Availability by Month

In services, there is a constant struggle to manage supply vs demand.  A few questions to consider: Do you have the number of resources required to complete your work, and can you successfully handle taking on more work? 

Project Management, The Hollywood Model & Flash Organizations

Project management challenges exist across a number of industries, business models, and circumstances. In today's economy, most business leaders need to be aware of project management best practices— chances are, they will come across a complex project within their own organization that requires PM expertise. 

The Gig Economy, Digital Platforms, and Independent Workers

Independence Day is upon us! In honor of the day that Americans celebrate their freedom, we thought that alongside the red white and blue festivities, there was no better time to recognize the phenomenon that is currently transforming our economy—the independent worker.

10 Influential Quotes on The Service Level Economy

We are in middle of a major transformation that will change how we work forever. We have left behind old business models and have entered into a client driven, Service Level Economy

Understanding the Most Common Process Mistakes in Project Management

The following blog will dive into the challenges and potential solutions associated with process at a project-based organization. These project management mistakes are procedural, and completely avoidable. 

Quick Guide: How to Define & Calculate Billable Performance to Target

Services firms have a profound need for business intelligence (BI) to make sense of vast information in order to make profitable decisions. Without this clarity, success is just an illusion.

The First Three Sections Required for a Great SOW (Statement of Work)

In this article, you’ll discover what belongs in each section of your SOW (statement of work). Within each section, short example text is provided to demonstrate what a successful SOW looks like.

Five Tips to Cure Project Team Procrastination

For teams focused on project-based work, deadlines are imperative. Ask yourself this question: Are you letting procrastination get in the way of delivering projects?

The Four Biggest Threats to Profit in Services

The phenomenon of chasing growth at the expense of margin is nowhere more visible than in the services industry. Winning a new piece of business, no matter how much money it contributes to the firm, may actually be detrimental to success.

How to Solve Three of The Most Common Resource Management Challenges

Unlike companies that produce and sell products, service organizations make money by billing out the time of their resources. As a result, people are usually the largest expense for a services firm, as well as the biggest risk.

How to Create a Competitive Business Analysis

Even if you think you’re the first to have a business idea, there are likely other options in the marketplace. There is always someone out there offering something competitive to your product or service.

How to Measure Planned and Actual Utilization Percentages

Project profit is only one part of what drives business. Companies can have profitable projects, and yet still lose money. This is typically from having too few employees working on revenue-creating projects.  

What Does a Project Manager Do? Five Signs You Need a PM

Project managers are responsible for the success of each product and service your company delivers. They are responsible for the financial success, client satisfaction, and smooth collaboration of every task your company undertakes. But what separates a project manager from a team leader, and what are the signs you need more project managers or better ones?  We asked five experts around the globe for signs you need a new PM. Here is what they said.

13 Tips & Tricks to Maintain A Healthy Work Life Balance

Today, it is harder today than ever to pull yourself away from work—thanks, in large part, to mobile technology. So, how do we manage to balance work and life today? 

11 Super Simple Productivity Hacks That Will Immediately Change Office Morale

Ever wonder how that one person in the office always manages to get things done without seeming too stressed or completely overwhelmed? This blog will discuss everything from tech gadgets that enhance productivity, to advice for stressed-out employees.

An Introductory, Three-Step Guide to Dealing with Difficult Clients

Clients — we love them. We need them. And sometimes when they ask for so much, we wonder, “Is this still worth it?” It’s important to always consider a client relationship as a partnership, and this implies equal value.

SMITH Automates Operations and Frees Up 400 Billable Hours with Mavenlink

SMITH is the leading agency delivering fully integrated digital commerce solutions. In 2012, they began looking for a solution that would help streamline operations. This was the start of the SMITH and Mavenlink relationship. 

50 Proven Project Management Techniques from 50 Leading PM Experts Today

Trying to find top project managers and thought leaders with stellar PM advice to assist project teams with project planning and execution is critical...and it can be daunting.

The Surprising Truth About Employee Turnover

Employee turnover is a major issue, especially at small to mid-sized companies where the cost of losing employees is a lot to bear. Retaining employees means ensuring their success within your organization.

The Four-Step Guide to Dealing with Difficult Customers

In 30 years of serving clients, I’ve seen all sorts of situations, from clients who communicate poorly to those who seemingly can’t be pleased.  Oftentimes, there were steps on my end I could take to make the situation better with any relationship. In this post, I’ll share with you the three core best practices I’ve learned for dealing with difficult customers.

How to Gain A Competitive Advantage with Customer Trust: 6 Simple Steps

Trust is critical in any client-provider relationship. Your clients should be able to trust your quality of work, ease of communication, and that you can deliver what you promise. Not to mention, customer trust is an ideal way to gain a competitive advantage over your market.

What Collaboration Tool is Best for Your Business?

In reality, collaboration means different things to different organizations and people. The way your employees collaborate entirely depends on your business model. It's time to learn what collaboration tools are best suited for your success.

How to Measure Project Margin at Completion

In our most recent Ebook, The Five Most Critical Project Metrics, we have shared the best practices surrounding how to measure the most important metrics for services businesses. In this blog, we will dive into the first metric, Project Margin at Completion and how to calculate it for your business.

Five Project Management Lessons You Can Learn from Return of the Jedi

The Fourth of May is a day of celebration for Star Wars fans worldwide (#MaytheFourthbewithyou). Here at Mavenlink, we'd like to celebrate by sharing the opening scene of Return of the Jedi, and the five project management lessons you can learn from the failing Death Star project.

An Introduction to the Five Most Critical Metrics for Your Services Organization

In our most recent Ebook, The Five Most Critical Project Metrics, we dig into the most important success measurements for project managers at services organizations. This blog is an introduction to the three most prominent challenges that services face and how metrics and BI can play a major role in success. 

Primitive Spark Improves Utilization and Profit Margins More Than 100% with Mavenlink

Digital marketing agency, Primitive Spark, began their search for one, unified project management tool about two years ago when faced with immense growth. Enter, Mavenlink.

The Third Phase of the Resource Management Lifecycle: Execute

The Execute Phase of The Resource Management Lifecycle begins the moment that the project is won, the resources are scheduled, and a project plan is set into motion.

Vizient Deploys Modern Platform to Support Aggressive Growth with Mavenlink

Vizient, Inc. is one of the major players within the healthcare industry and it's recent growth has driven them to seek out one, unified project management system to streamline operations. Enter, Mavenlink.

The Manager's Guide to Building A Positive Feedback Culture

Feedback is natural at agencies. Done right, feedback can be a source of constructive conversation that guides employees toward improvement. When a strong feedback culture exists, the whole organization benefits.

2017 Economic Trends: The Specialization of Labor & Global Resourcing

In the world of services, we’ve seen global resourcing strategy come up a lot in recent discussions. That is because today what are seeing is a dramatic acceleration of the specialization of labor. There is a reduced call for the Renaissance man, who can do a little of everything. There is a greater call for people who have specialized skills and as a result, a great need for global resourcing strategy.

The Second Phase of The Resource Management Lifecycle: Plan

In the Resource Management Lifecycle there are five phases that mirror the project delivery lifecycle from inception to analysis: Estimate, Plan, Execute, Analyze and Optimize. This blog will discuss the second phase of the Lifecycle, The Plan Phase. 

Suiteworld 2017 Agenda: The Top Seven Sessions You Can’t Afford To Miss

Mavenlink is excited to announce that we will be attending Suiteworld 2017, being held April 24th-27th in Las Vegas, Nevada. With that said, we are presenting an Agenda for Suiteworld 2017, covering the top seven must-attend sessions you cannot afford to miss this year!

Quick Guide: How to Survive in The Consumer-Driven, Service Level Economy

We are in the early stages of a transformation that will change how we work forever. In a recent report, Power Shift: The rise of the consumer-focused enterprise in the digital age, the Kellogg Institute documents how the digital revolution has created a power shift from sellers to buyers.

An Introduction To Cloud-Based Collaborative Software

The adoption of collaboration software is one of the biggest trends of the past 12 months. And it’s no surprise. Collaboration can improve business execution, enabling better communication and increasing productivity.

What is the Definition of A Great SOW?

A well thought-out Statement of Work (SOW) is the first step in setting a positive client relationship. Many individuals, not to mention entire organizations, have a hard time understanding the true definition of a great SOW.

The First Phase of the Resource Management Lifecycle: Estimate

The Resource Management Lifecycle begins with the Estimate Phase and is dedicated to setting your project up for success.  Estimation occurs prior to the start of a project and is intended to ensure that the project is proposed to an organization or team.

The Five Step Guide to Change Management in the Service Level Economy

Gaining team buy-in is critical to implementing a new system or process. Many companies do a great job selecting the system or process that will yield new efficiencies. However, it’s just as important to focus on the people affected by the change. The two ways you do this are through team communication and involvement.

What is The Resource Management Lifecycle?

In our most recent ebook, The Definitive Guide to Resource Management, we have introduced a new, end-to-end framework for dealing with the complexities of resource management that are faced by services organizations today.

How to Reduce Stress at Work to Increase Profits and Productivity

Research over the years has shown a consistent, growing trend between work and stress levels. As the economy and job market become increasingly competitive and fast-paced, stress levels have hit an all-time high.

Happy International Women's Day! Six Women Share Their Most Meaningful Moments in Tech

The women who work at Mavenlink have come from myriad paths to get to the roles in technology they hold today. And they are critical to our company — their contributions shape our business strategy, product development, client success and our code. 

21 Shocking Project Management Statistics That Cost Business Owners Millions Each Year

Project managers deal with a variety of moving parts and challenges during their work with a client. This is especially obvious when you take a look at some of the shocking statistics surrounding project management. This blog introduces 21 statistics that sum up the most common challenges associated with project management. 

Understanding the Four Key Metrics Associated with Project Failure

When each of your projects is successful, your whole portfolio is successful. Yet many professionals struggle to ensure each project turns its highest profit.  To thrive, you have to reduce project failures. This post shows you how to measure project failure/success and how to avoid failure and achieve high performance. 

How to Become the Go-To Business Guru at Your Company

“Guru” comes from Sanskrit many years ago, meaning “heavy, weighty.” The Oxford Dictionary cites the first use of “business guru” in a 1960s issue of Business Week.  So what makes someone a weighty business guru?

Industry Leaders Reveal Dogs in the Workplace Reduce Stress and Increase Happiness

It has never been a secret that dog is man’s best friend. However, said man (or woman) typically spends 40+ hours a week in an office, sans ‘best friend’. The good news is, companies are catching on to the trend that allowing dogs in the workplace may be the tool required to reduce stress and increase satisfaction amongst employees.

Three Experts Weigh In On The Best Resource Management Techniques

At Mavenlink, we work with thousands of profitable companies that are growing fast. To accommodate their rapid growth — and remain profitable — our clients have to manage resources skillfully.

How to Have Exceptional Client Meetings: Introducing the Up Front Contract

Client meetings are incredibly important for your business' success. Without exceptional client relationships, it is nearly impossible to sell your product or service over a phone call or in a meeting. Many times, client meetings are disorganized and expectations are not made clear. If this is the case at your organization, it may be time to create Up Front Contracts.

How to Create the Ultimate Project Budget and Reporting Schedule

Effective project management is essential for every organization that bills out work. That is, if you are hiring consultants, contractors, or part-time workers, you need to understand two critical aspects of project management: budgeting and reporting. 

The Five Most Important Factors in Professional Relationships (According to Modern Thought Leaders)

It is imperative for any individual striving for success in the workplace to learn how to establish professional relationships. Take note, as thought leaders from Forbes, Entrepreneur, and Chron weigh in on the five most important factors involved in professional relationships.

Five Love Languages and Other Frameworks to Empower Yourself

“Greatness belongs to those who have mastered their internal world.” — Brendon Burchard

This is one of my favorite quotes from Brendon Burchard’s Motivation Manifesto. In the quote, Burchard’s point is that greatness comes from within. You need to understand yourself before you can contribute anything truly wonderful to the world.

Project Management Checklist: 30 Things the Best Managers Know and Do

The service industry has a unique pain. That is, it's products are it's people. Because of this, there are imperative steps involved in managing a project, and team— a project management checklist is a great way to start. 

42 Motivational Business Quotes from 21st Century Thought Leaders

Business leaders, entrepreneurs, and creatives all need inspiration from time to time. Below you can find the 42 most influential and moving business quotes from famous leaders of the 21st century. If you are an individual striving for success, but are burdened by a lack of motivation, this collection of quotes may be the inspiration you need. 

Project Manager's Top 10 Tips for Keeping Projects on Time and on Budget

Taking a reactive approach as a project manager essentially guarantees that your project will be overdue, over budget, and diverted from its original goal. It takes a proactive project manager, fluid communication and some essential preparation to guarantee success. These following tips can ensure your project continues its desired trajectory, and finishes on time and on budget (every project managers goal!). 

The Beginners Guide to Motivating Your Team: The Top 6 Do's & Don'ts

As a leader, you have no doubt discovered that one of your biggest challenges is not just how to motivate your team, but how to maintain a consistent and ongoing tenor of morale that translates into results.

A First Look Inside The Resource Management Lifecycle Model

Today, we can definitively state that we are in a services economy. The services sector, including professional services, marketing, IT, and consulting, to name a few, has experienced an epic rise in demand in the last decade. 

The Benefits of Artificial Intelligence on Workplace Productivity

In a recent study, Forrester Research predicted a “greater than 300% increase in investment in artificial intelligence in 2017 compared with 2016.” The benefits of artificial intelligence on productivity are incredible and we are in a moment in time where the possibilities are becoming quite endless. 

Five Must-Have Communication Software Tools That May Be the End of Email

Email is pretty standard for nearly every business, but it can be problematic and even downright frustrating. According to a study by Radacti Group, business professionals send or receive an average of 120 emails a day, which works out to be one email every four minutes!

7 Google Drive Tips & Tricks You Can't Afford to Miss

If you’re settling for the basic functionality of Google Docs, you are not leveraging its true potential. Here’s some tips and tricks you need to know in order to increase your efficiency and take advantage of this cloud-based office suite.

The 7 Keys to Reduce Employee Turnover According to 7 Famous Leaders

Retention. Attrition. Turnover. These words ring loud in the ears of business leaders. While all turnover may not be preventable, there are strategies that management can use to reduce the number and frequency of workers who join the ‘dearly departed’.

TED Talks Leadership: 5 Videos You Need to Know

TED Talks leadership videos do more than stir your curiosity. They’ve become a go-to for the leading ideas on where our world is heading. With thousands of videos to pore through, I wanted to offer you the 5 TED Talks I recommend to business leaders across the country.

52 Inspirational Teamwork Quotes for Every Week of the Year


Your best product is your people. Delivering great work to your clients depends on the team that helps you get there. It's your job to keep them inspired and engaged. Luckily, there have been many great, famous leaders before us from whom we can borrow inspiration. Make a resolution to kick off your Monday meetings with one of these inspirational teamwork quotes each week of the year!

10 Tips & Tricks for the Ultimate To-Do Checklist for Work

Employees that are looking to streamline their day to day process or to increase their overall output typically look towards to-do lists, checklist apps, or software tools that help them prioritize tasks and responsibilities. Take a moment to browse the tips and tricks below to learn how you can get the most done with your to-do checklist.

Swift Trust in the Gig Economy

There’s growing evidence that recent growth in U.S. employment has been almost totally the result of an increase in part-time and freelance work. A startling analysis by economists Lawrence Katz of Harvard University and Alan Krueger at Princeton University, reported by Dan Kopf in Quartz, lays out a stark reality:

Trendsetting Companies That Are Nailing Employee Recognition

The American workplace has changed. For better or worse, hiring the right people is no longer the holy grail it used to be—it’s just a start. Now, more than ever, employee recognition is a key ingredient for reduced turnover, increased profitability, and overall success.

The Leadership Series: How to Stay Positive for Your Organization Despite the Uncertainty of 2017

The world’s greatest leaders demonstrate great strength of purpose, tolerance, empathy, and endurance ― all of the characteristics of staying positive through uncertainty.

Seven Highly Successful Individuals Weigh In On How to Network in 2017

Every time you go to an event, it doesn’t take long to notice that there are a few networking superstars in the room who hand their business cards to every single person they meet. They often know hundreds and even thousands of people, but when it the time comes to call in a favor or score an important meeting, they come up empty handed. Ever wonder why?

How to Increase Customer Satisfaction During the Digital Age

Here’s the bad news: Research indicates that 80 percent of companies think they deliver “superior” customer service, but only 8 percent of customers agree that the same companies actually do.

Core Structure Improves Margins by 50% with Mavenlink

Core Structure Inc. is a full service structural design company offering services for a variety of project types and sizes. The team at Core Structure has over 75 years of experience in civil and structural engineering design and construction observations. 

Ditch Resolutions This New Year: 5 Big and Inspiring Business Goals for 2017

You’ve decided to ditch that tradition of making (and breaking) resolutions once and for all. Congratulations. So, now what? Close your eyes and imagine it is one year later. What would you like your company to have achieved? What obstacles will you have overcome, and what are the chances you actually will achieve those ends?

The Future of Work Series: The Best Freelancing Sites for the Gig Economy

The makeup of the global workforce has—and continues to—respond to the increased demand in short-term, specialized workers. In fact, the Intuit 2020 Report recently predicted that 40 percent of American workers that will be contractors, service providers, and freelancers by 2020.

How to Reduce Employee Attrition Before You Lose Profits

High employee attrition costs way more than you think. A study by the Center for American Progress recently found that the cost of employee turnover for a single worker can add up to more than 16 percent of their annual salary, and for un-salaried employees it can come to a whopping 213 percent of their wage especially when it comes to individuals with specialized training.

The State of Services Series: Five Business Trends You Cannot Ignore in 2017

The service industry is currently experiencing unprecedented levels of growth, and doesn’t show signs of letting up anytime soon. Why? The speed and complexity of business today have rendered traditional enterprise models inadequate. With rapid evolution in markets and competition, organizations must become continuously more lean and agile. External providers allow a business to tap into the right resources, at the right moment, in order to innovate and leverage new technologies at speed....

Eight Tips to Immediately Improve Client Relations at Your Services Organization

The services industry has an innately unique business model that does not offer tangible or manufactured products for profit. Instead, service organizations leverage their talented network of consultants and employees to provide time, skill, and expertise to an outside party.

Three Strategic Types of Clients to Help Your Firm Grow

Healthy margins are the most critical element of a successful services business. Every portfolio, client, and every single project, needs to turn a profit for your firm.

The Perfect Holiday Checklist for Your December Marketing Campaign

The holiday season is in full effect as we hover somewhere between Thanksgiving and Christmas. Businesses are not immune to the holiday stress that seems to spread over most people during the season. Some businesses are frantically preparing for holiday sales, increased demand, and a dramatic increase in revenue. Other companies, on the other hand, struggle to identify the best ways to leverage the holiday season to close deals at the year-end. To ease the pain of planning marketing...

The Ultimate List of Motivational Podcasts for Your Commute to Work

On average, each American spends the equivalent of a week at work stuck in traffic every year. Whether your commute is the typical 25-minute journey that most of us experience, or an extreme 90-minute trek through bumper-to-bumper traffic, there’s got to be a better way to use the time we spend each morning behind the wheel.

13 Super Simple Ways to Show Employee Appreciation Without Breaking the Bank

According to a study by Gallup, “The number one reason most Americans leave their job is that they don’t feel appreciated. In fact, 65% of people surveyed said they got no recognition for good work this year.” It seems simple enough—if you show your employees you appreciate them, they will in turn be more engaged and less inclined to leave your organization. However, finding unique and inexpensive ways to appreciate employees has gotten increasingly difficult as recognition programs have...

The Future of Work Series: Seven Tips for a Perfectly Productive Home Office

The amount of employees working from home continues to rise at an unprecedented rate as we head into 2017. According to research conducted by Global Workplace Analytics, “Regular work-at-home, among the non-self-employed population, has grown by 103% since 2005.”

Five Business Hacks for Effective Resource Planning During the Holidays

The holiday season is a scheduling headache for all businesses, but leaders in the services industry face unique challenges. It’s nearly impossible to complete projects efficiently, on-time, and on budget, if you do not have a handle on resource scheduling and capacity. During busy holiday periods, you have to schedule around company holidays and vacations, and overall availability drops. As a result, it's likely that your revenue will decrease, and your ability to deliver client work will...

8 Easy, Unique, and Fulfilling Ways to Give Back This Thanksgiving

Thanksgiving is a fantastic opportunity for businesses to simultaneously thank employees while giving back to the community. Instead of hosting your annual office potluck, dedicate a day before the actual holiday to head out with coworkers to take part in some selfless and charitable thanksgiving ideas.

The 2017 State of the Services Economy Series: An Introduction to the Service Level Economy

I see more opportunity for businesses in the services sector than at any other time in my 30 years of experience in related industries. Economic forces are driving a tremendous amount of demand for a myriad of services.

A Note from Mavenlink CEO about the Company’s Recent $39 Million Investment from Goldman Sachs

This is an exciting time for the services industry, and investors know it too. It is expected that firms within the creative and professional services sector — notably marketing agencies, IT services firms, management consultants, engineering firms, and architecture firms — will generate $3 trillion in 2016. And this market opportunity is growing rapidly, at least 2x the average GDP growth in the US.

Inspirational Quotes from 7 Famous CEOs

Scaling a company in today's complex economic climate is much more than simply adding headcount or expanding your sales strategy. To help you understand the hurdles associated with business success, we have collected lesser-known quotes on growth from successful entrepreneurs.

9 Unique Ways to Maintain Company Culture Across Virtual Teams

Organizations have always held company culture in high regard as one of the basic necessities for employee satisfaction and overall success. Leaders have spent years cracking the code for the best way to promote a positive culture at your organization—to meld company vision, values, norms, systems, beliefs, and habits—in an effective and inspiring way.  

16 Project Metrics You Should Be Tracking

Project managers need to closely monitor and evaluate how well their teams are achieving goals, hitting deadlines and delivering each project on time and on budget.

Master Project Scope Management with Three Simple Steps

It’s inevitable. The most challenging aspect of project management is trying to define the specifications or, the scope of the project. A quality project scope defines all expectations from day one to completion—the deliverables, tasks, deadlines and required resources associated with the lifecycle of a project. Accurately determining scope is the biggest challenge for many organizations and can pose large risks if managed improperly.

Consulting Firm Increases Margins by 45% with Mavenlink

Firm Invests in Mavenlink to Replace Outdated Excel Methods 

Estimating Time Accurately: 4 Tips That Will Make or Break Your Project Budget

Unless a project or task is something that you’ve repeated many times, estimating time can be daunting. Truth is, very few of us are 100 percent correct even with lots of experience. Contingencies change, conditions are altered, and budgets and schedules collide like opposing forces bent on making even the most exacting estimates wrong. Eliminating risk is impossible, but you can mitigate the impact of inaccurate time estimates on your budget by experimenting with these tips.

How to Get a Stalled Project Moving Again — Fast!

We’ve all been there. Despite all of your hard work and planning, a project has stalled and getting it moving again … well, you don’t quite know where to start! These tried and true steps will help you quickly get things back on track.

Marketing Agency Improves On-Budget Delivery by 100%

Firm Replaced Basecamp, ClickTime, and Spreadsheets with Mavenlink.

35 Essential Resources for Project Managers

Whether you’re a C-level executive, Project Manager, student, or just someone interested in project management, odds are you don't have a lot of time to spend scouring the internet for the best project management resources.

The Guide to Handling Difficult Clients: Part Two

Continuing to serve a client that has a negative impact on your business is serious and compromises more than team morale. It risks bringing down your business altogether.

The Guide to Handling Difficult Clients: Part One

Clients — we love them. We need them. And sometimes they ask for so much, we wonder, “Is this still worth it?”

Dreamforce 2016: Sessions You Can’t Miss

Are you attending Dreamforce this year? If so, you will be in good company with more than 130,000 like minded professionals registered to attend. Not to mention another 200,000 that will attend virtually. With that turn out, it's no wonder Dreamforce is one of the most influential events in the tech industry. Every year new products are announced, trends set, and new ideas emerge. It’s truly one of the most important events in the industry.

The Future of Project Management: Software and Skills

In my article for CIO, “5 trends that will transform project management,” I covered the increasing need to focus on strategy, leveraging employee strengths over hierarchies, increased accountability, social responsibility, remote work and a greater emphasis on softer skills.

Top 10 Medium Channels to Join for Business Ideas

So you’re an enterprising entrepreneur? No matter how well prepared you are, you’ve certainly come to realize that it’s harder than you ever thought it would be to run a business. But don’t despair! There are a lot of people out there who can help you, and one of the best places to learn from them is Medium.

Kainjoo Increases Billable Utilization by 85% with Mavenlink

Firm also replaced Asana, Gmail, Dropbox, Harvest and Odoo with Mavenlink.

Turning a Management Weakness into a Leadership Strength

When it comes to being a leader, almost any skill, attribute, or characteristic has the potential to become a strength or the risk of becoming a weakness. No matter how experienced or knowledgeable, all management possess weaknesses, but how can you turn that weakness into a leadership strength?

What Keeps Even the Best Project Leaders Awake at Night?

On any given day projects are complicated. When complexities give rise to uncertainty and issues, it can cost even the best project leaders many rough sleepless nights. Regardless of project skill or experience, any Project Manager can — and will — find themselves faced with multiple factors that can decrease the chances of success and increase the risks of failure.

14 Habits Leaders Should Break

It’s not hard to find advice on how to be a good leader, but it’s a lot harder to actually follow that advice and make a real and lasting change. It is human nature to believe that the habits which have proven successful in the past are worth continuing in the future. Unfortunately, it’s usually too late when we realize that this strategy can have disastrous consequences.

Ride the Wave: Mavenlink’s Wave for Professional Services

We speak with services leaders every day. One thing is clear — services firms have a profound need for business intelligence to make sense of vast information sources. Most of their systems, even if mission critical, are often best described as silos of information storage, with people lobbing key data over very high walls.

Is this the New Model for Services Organizations?

A leader of one of the world’s largest agency conglomerates, one that includes Leo Burnett, Saatchi and Saatchi, Razorfish, and Sapient, recently made news with a bold statement.

10 Great Client Gift Ideas

Because Swag Water Bottles Are So 2015 ...

You’ve won the deal and now it’s time to celebrate your new client relationship. It can be a hard choice deciding what to get your new client. How much money do you spend? Do you get perishables? Do you buy something for your primary contact or pick something the whole team can enjoy?

Project Management: A Survival Skill

Effective project management is one of the most important steps you can take to improve team collaboration and get better insight into business profitability. 

Last Say on Emoji: 😀 or 😕 at Work?

Should you send your coworker a smiley face? How about your client? Does your answer change if you’ve worked with the client two months versus two years?

One on One Meeting Health Check

Are Your Meetings Moving You Forward or Holding You Back? Your one on one meeting is a way to stay connected with your employees. As we move out of the Age of Information and into the Age of the Customer, deep human connections matter more than ever. This is true of our external customers and also our internal customers.

A Growth Strategy Guide for Scaling Your PSO

Professional services organizations (PSOs) are one of the most important teams within a growing organization. Traditionally known as the implementation arm of a technology company, PSOs can be a means to creating and sustaining terrific client relationships, or they can become bottlenecks in services delivery.

Research Firm Improves Revenue by 33% with Mavenlink

Firm also Replaced Microsoft Access, Email, Spreadsheets, and Proprietary Scheduling System with Mavenlink. 

7 Ways to Supercharge Millennials at Work

Every generation has its own expectations for how it will work. In the 1950s, men primarily entered the workforce. In the 1990s, baby boomers and the Internet took over. Today, we’re seeing millennials enter the workforce.

10 Most Shared Articles for Project Managers

Your day is spent managing budgets, people, and time. That can make staying up to date on the latest and greatest project management articles a challenge. Where do you fit reading time into your day?

7 Project Management Apps that are Actually Games

Believe that playing games on your phone isn’t productive? Well, think again. Playing games can be fun AND help you sharpen your project management skills. Add value to your skillset and relax at the same time? It’s a win-win!

Just in time for your summer vacation, we rounded up the 7 best project management apps that are actually games. Enjoy while travelling, at the beach or at home tonight.

The Four Surprisingly Obvious Challenges for Today’s Service Providers

This article is excerpted from the exclusive Mavenlink ebook, Thriving in a Service Level Economy.

Cloudtech Increases Utilization Rate By 25% with Mavenlink


Cloudtech is an Ireland-based IT services company specializing in business consulting and software development. Cloudtech serves companies of all sizes and sectors, globally. Their core areas of specialty include custom cloud and on-premise projects, integrations and connectors, and data migrations.

The Necessity of Executive Sponsorship

Projects move through an ebb and flow of issues and risks. Project managers , customers, and task executors tend to prevent minor issues and mitigate major derailments. When issues hit red status, though, your executive sponsors need to come in from above and help. Rather than keeping them out of the weeds, pull them in to balance conflicting priorities and settle issues that can’t be resolved by the PM and team. Executive Steering Committees are a perfect way to properly engage and leverage...

Productivity Tip: Beat Creative Review and Approval Bottlenecks with this New Tool

These are frustrations we hear every day:

The Great Enabler: Technology

This article is excerpted from the exclusive Mavenlink ebook, Thriving in a Service Level Economy.

Payment Schedule: How to Get Clients to Approve Work

Without timely client approvals, you may not be able to collect cash. To make sure you stay on payment schedule, try these three best practices for gaining client approvals. 

What is the Globalization of Services?

This article is excerpted from the exclusive Mavenlink ebook, Thriving in a Service Level Economy.

The Evolution of Businesses Ecosystems

This article is excerpted from the exclusive Mavenlink ebook, Thriving in a Service Level Economy.

Ten Incredibly Easy Things to Do To Deliver the Best Customer Service for Clients

A lot of growing businesses are focused on profit, margins, and developing a quality offering people will want. It could be easy to forget how important having the best customer service is.

Impact of Brexit on Work Today

The votes are in! The United Kingdom has officially decided to leave the European Union. Mavenlink CEO Ray Grainger shares the impact "Brexit" has on the future of work. 

Thriving in the Service Level Economy

This article is excerpted from the exclusive Mavenlink ebook, Thriving in a Service Level Economy.

Growth Strategy: 3 Signs Your Tech Company Needs a CFO

 A CEO wears many hats. At a services firm that’s in high-growth stage, the CEO often performs functions that a CFO provides, including accounting and bookkeeping. But today’s CFO provides much more value beyond accounting. The CFO structures an organization’s business to support growth and scalability. He or she develops models and strategies for various financial performance scenarios. He helps turn new services into profitable and sustainable offerings. It’s pretty nice to have a CFO at...

A Day in the Life of a Project Manager

Here’s what your day will look like if you become a project manager, from veteran project manager Sam Malik.

Victim of Scope Creep? Here’s How to Cut the Creep

If you provide project-based work to clients, you’ve no doubt encountered scope creep. Scope creep is the tiny request your client asks you to do once, outside your agreed-upon contract, that can balloon into many requests for which you aren’t compensated.  

Launch New Offers Profitably | Mavenlink Checklist

New offers get the innovative juices flowing amongst services teams. But, they can also create a lot of stress on your business model — it’s hard to be innovative and profitable. Not to mention that with the pace of change in professional services today, many PSOs are feeling the need to accelerate time to market for new PS offers to capitalize on industry trends.

5 Tips for Effective Global Resource Management

The services industry is seeing professional services leaders take additional steps to effectively manage their global talent pool. As the SVP of services at Mavenlink , I stand by all of these tips for more effectively managing your resources globally.

4 Steps to Improve Utilization Rate

Increasing utilization can have a huge impact to both your top and bottom line. For a 100 person services team, increasing billable utilization by one hour per week per person at an average realized bill rate of $200 per hour increases your annual revenue by $1M.

Quick Tips! 2 Unique Ways C-Levels Manage Burn Rate

Burn rates tell you in real time if you are at risk of going over budget. Because that’s so important to the success of each project, we asked two C-levels of growing companies how they manage burn rate, keeping expenses in check and avoiding surprises at the end of each project.

4 Real-World Reasons to Get PMP Certified

Certifications look great on paper, but what is a project management professional (PMP) certification really worth in the real world?  In terms of salary, having your PMP certification can mean on average $10,000 more annually, according to a PMI study.  In fact, PMP certification ranks fifth on a list of the 15 most valuable certifications to have.

Behind Mavenlink: Determined to Help Services Providers Thrive

People often ask about where the idea for Mavenlink came from. The truth is, the seed actually got planted more than 20 years ago, while I was at Accenture.

Pearl Marketing Group Increases Utilization by 25% with Mavenlink

Marketing Team Runs with Agency Efficiency Thanks to Project Management Software:

Average IT Project Manager Salary in 20 Major U.S. Cities

If you’re an IT project manager wondering how your salary stacks up, here’s your answer. Use this list of the average IT project manager salary across the 20 biggest U.S. cities by population to negotiate your next raise. The data is pulled from Indeed, Glassdoor, and Payscale, where available. Use it to negotiate your next salary or hire your next IT project manager.

Selling Services: Align Your Marketing, Sales, and Professional Services Approach

Picture this: You work at a technology company experiencing tremendous growth. You run a services department. Sales are up, your team has lots to deliver, and marketing generates thousands of leads per month. The only catch? Clients are coming to you with projects you can’t deliver on — and the expectation you will.

Modern Project Management: An Introduction

Projects have been around since the Great Pyramids, but how we approach managing them has changed. Modern project management has been developing over several decades. To put this in perspective, let’s start with traditional project management.

Employee Onboarding for Project Managers: Give New Hires the Full Picture

Great onboarding experiences set the pace for your team’s future. The first weeks of your employees’ training, you have the opportunity to set them up for success. As a project manager, you can either get this right or miss a great opportunity.  

19 Lessons in Project Management Mistakes from NASA

Even NASA makes mistakes.

Thankfully, Jerry Madden documented 37 years of lessons he learned as Associate Director of Flight Projects at NASA, so we can learn from them.  

A 3 Part Customer Journey Map That Can Change Anyone’s Lifecycle Management

There’s no silver bullet for lifecycle management. Great companies find their own ways to delight and retain customers while delivering on their promises.

Revenue Is Up, Utilization Is Down | State of Professional Services [Webinar]


Earlier this year, the TSIA reported on critical trends for professional services providers in 2016: 

Increase Revenue by 30% with Mavenlink, Like Elevated Third Did

Elevated Third is a B2B digital marketing agency in Denver. They serve big-name clients including Kaiser Permanente, Sprint, and Comcast with design, strategy, UX, development, analytics, and more.

How Company Culture Impacts Your Team and How to Keep it Positive

Company culture. What is it?

A culture is defined as a recognized set of principles, beliefs, shared attitudes, values, goals and practices that characterize a group, population, tribe, community or company.

Top LinkedIn Groups for Brand Builders at Every Career Stage

LinkedIn groups can be a valuable tool at any stage of your career. And yet ironically, finding the top LinkedIn groups doesn’t start by searching LinkedIn. It starts by defining your goals — and figuring out how Linkedin groups can help yo get there.

Professional Services Talent Management: My Advice on Hiring Right

When it comes to professional services, talent management is key. Getting the right talent requires a variety of skills, ranging from technology and workflow support to people skills and reliability.

Incentive Plan Design: Get This Right and You Will Kill It in 2016

This article was originally published on PS Village; view the original here.

Imagine this scenario: Your employee finishes a project Friday at 3 p.m. He logs his hours and has two hours left before the weekend starts.  He can either start the next project task, or he could just charge the extra two hours to the prior project task that he’s already completed.

Changing Oil Prices and What They Mean for Our SaaS Company

You’ve probably been watching the price of oil drop. In turn, you’ve watched the health of the stock market reflect these fluctuations as investors worry about the state of the economy.   

Full-Service Digital Agency Increases Profit by 40% with Mavenlink

Scott Brazdo and Steve Buck founded Black Tie Digital Marketing (BTDM) in 2011 to provide superior, sophisticated websites and internet marketing services that deliver results for small businesses.

Top 10 Leadership Books For People Who Mean Business

Books, books, everywhere — yet where’s the time to read?

If you’re a business professional, chances are you’re surrounded by dozens of hard-copy business books, countless websites, and instant access to digital ebooks and audiobooks.