How to Create the Ultimate Project Budget and Reporting Schedule

Effective project management is essential for every organization that bills out work. That is, if you are hiring consultants, contractors, or part-time workers, you need to understand two critical aspects of project management: budgeting and reporting. 

Project Management Checklist: 30 Things the Best Managers Know and Do

The service industry has a unique pain. That is, it's products are it's people. Because of this, there are imperative steps involved in managing a project, and team— a project management checklist is a great way to start. 

10 Performance Metrics Examples Project Managers Can't Afford to Miss

Project management is riddled with complications. It is imperative to keep track of performance metrics throughout the entirety of a project's lifecycle. Keeping track of key performance indicators allows a more accurate understanding of project status, success, and profitability. Check out these 10 examples of key performance metrics that every project manager can't afford to miss. 

Project Manager's Top 10 Tips for Keeping Projects on Time and on Budget

Taking a reactive approach as a project manager essentially guarantees that your project will be overdue, over budget, and diverted from its original goal. It takes a proactive project manager, fluid communication and some essential preparation to guarantee success. These following tips can ensure your project continues its desired trajectory, and finishes on time and on budget (every project managers goal!). 

The Gig Economy, Digital Platforms, and Independent Workers

Regardless of your industry, chances are you have come across a mention of the growth of the ‘gig economy’ or the rise in ‘freelance’ or ‘independent workers.’ So, what exactly does this mean for the future of our workforce and economy? 

Swift Trust in the Gig Economy

There’s growing evidence that recent growth in U.S. employment has been almost totally the result of an increase in part-time and freelance work. A startling analysis by economists Lawrence Katz of Harvard University and Alan Krueger at Princeton University, reported by Dan Kopf in Quartz, lays out a stark reality:

How to Increase Customer Satisfaction During the Digital Age

Here’s the bad news: Research indicates that 80 percent of companies think they deliver “superior” customer service, but only 8 percent of customers agree that the same companies actually do.

The State of Services Series: Five Business Trends You Cannot Ignore in 2017

The service industry is currently experiencing unprecedented levels of growth, and doesn’t show signs of letting up anytime soon. Why? The speed and complexity of business today have rendered traditional enterprise models inadequate. With rapid evolution in markets and competition, organizations must become continuously more lean and agile. External providers allow a business to tap into the right resources, at the right moment, in order to innovate and leverage new technologies at speed....

Eight Tips to Immediately Improve Client Relations at Your Services Organization

The services industry has an innately unique business model that does not offer tangible or manufactured products for profit. Instead, service organizations leverage their talented network of consultants and employees to provide time, skill, and expertise to an outside party.

Three Strategic Types of Clients to Help Your Firm Grow

Healthy margins are the most critical element of a successful services business. Every portfolio, client, and every single project, needs to turn a profit for your firm.