How to Measure Planned and Actual Utilization Percentages

Project profit is only one part of what drives business. Companies can have profitable projects, and yet still lose money. This is typically from having too few employees working on revenue-creating projects.  

What Does a Project Manager Do? Five Signs You Need a PM

Project managers are responsible for the success of each product and service your company delivers. They are responsible for the financial success, client satisfaction, and smooth collaboration of every task your company undertakes. But what separates a project manager from a team leader, and what are the signs you need more project managers or better ones?  We asked five experts around the globe for signs you need a new PM. Here is what they said.

An Introductory, Three-Step Guide to Dealing with Difficult Clients

Clients — we love them. We need them. And sometimes when they ask for so much, we wonder, “Is this still worth it?” It’s important to always consider a client relationship as a partnership, and this implies equal value.

50 Proven Project Management Techniques from 50 Leading PM Experts Today

Trying to find top project managers and thought leaders with stellar PM advice to assist project teams with project planning and execution is critical...and it can be daunting.

How to Measure Project Margin at Completion

In our most recent Ebook, The Five Most Critical Project Metrics, we have shared the best practices surrounding how to measure the most important metrics for services businesses. In this blog, we will dive into the first metric, Project Margin at Completion and how to calculate it for your business.

An Introduction to the Five Most Critical Metrics for Your Services Organization

In our most recent Ebook, The Five Most Critical Project Metrics, we dig into the most important success measurements for project managers at services organizations. This blog is an introduction to the three most prominent challenges that services face and how metrics and BI can play a major role in success. 

Quick Guide: How to Survive in The Consumer-Driven, Service Level Economy

We are in the early stages of a transformation that will change how we work forever. In a recent report, Power Shift: The rise of the consumer-focused enterprise in the digital age, the Kellogg Institute documents how the digital revolution has created a power shift from sellers to buyers.

What is the Definition of A Great SOW?

A well thought-out Statement of Work (SOW) is the first step in setting a positive client relationship. Many individuals, not to mention entire organizations, have a hard time understanding the true definition of a great SOW.

21 Shocking Project Management Statistics That Cost Business Owners Millions Each Year

Project managers deal with a variety of moving parts and challenges during their work with a client. This is especially obvious when you take a look at some of the shocking statistics surrounding project management. This blog introduces 21 statistics that sum up the most common challenges associated with project management. 

Understanding the Four Key Metrics Associated with Project Failure

When each of your projects is successful, your whole portfolio is successful. Yet many professionals struggle to ensure each project turns its highest profit.  To thrive, you have to reduce project failures. This post shows you how to measure project failure/success and how to avoid failure and achieve high performance. 

How to Create the Ultimate Project Budget and Reporting Schedule

Effective project management is essential for every organization that bills out work. That is, if you are hiring consultants, contractors, or part-time workers, you need to understand two critical aspects of project management: budgeting and reporting. 

Project Management Checklist: 30 Things the Best Managers Know and Do

The service industry has a unique pain. That is, it's products are it's people. Because of this, there are imperative steps involved in managing a project, and team— a project management checklist is a great way to start. 

Project Manager's Top 10 Tips for Keeping Projects on Time and on Budget

Taking a reactive approach as a project manager essentially guarantees that your project will be overdue, over budget, and diverted from its original goal. It takes a proactive project manager, fluid communication and some essential preparation to guarantee success. These following tips can ensure your project continues its desired trajectory, and finishes on time and on budget (every project managers goal!). 

Swift Trust in the Gig Economy

There’s growing evidence that recent growth in U.S. employment has been almost totally the result of an increase in part-time and freelance work. A startling analysis by economists Lawrence Katz of Harvard University and Alan Krueger at Princeton University, reported by Dan Kopf in Quartz, lays out a stark reality:

How to Increase Customer Satisfaction During the Digital Age

Here’s the bad news: Research indicates that 80 percent of companies think they deliver “superior” customer service, but only 8 percent of customers agree that the same companies actually do.