Work From Anywhere, Deliver Work Everywhere

Today, companies everywhere are being forced to work differently. The sudden shift to remote work in response to COVID-19 has created a new norm. One that requires organizations to not only be there for customers just as they were before, but to be anywhere and everywhere clients need their services organizations to be.

This is what Mavenlink does. We deliver remote work, seamlessly. We have been doing it for years and we can help you do that for your clients.

How to Improve Customer Experience Through the Five C’s - Part 1

While the titles may have changed and adapted to industry trends over the years, all of us who work in services delivery are ultimately in the business of serving our clients and managing their customer experience (CX).

In a very telling statistic produced by our customer and partner, Qualtrics, 80% of CEOs believe their companies deliver a superior experience - while in reality, only 8% of their customers agree. Qualtrics has dubbed this the “Experience Gap.” It’s clearly a huge problem and...

Client Success: PlainJoe Studios Increases Projects Closing Within Budget by 50% With Mavenlink

PlainJoe Studios is a multi-discipline, experiential design studio intently focused on spatial, strategic, and digitally immersive storytelling. Learn how Mavenlink gave them critical project insights for continued success.

4 Signs of Underutilized Resources (And How to Course Correct)

Effectively utilizing every resource for long-term success takes consistent effort. Sometimes, resource utilization rates can slowly slip, which can negatively affect projects and profitability. Without constant diligence and a resource management solution that reports and helps to improve utilization rates, it’s easy for resources to become underutilized, without either managers or team members themselves noticing.

Stay on the lookout for the following four signs that can alert you to when...

Mavenlink Product Release Roundup - May 2020

At Mavenlink, we are committed to delivering an exceptional client experience and continually strengthening our solution.

Here’s a roundup of some of our recent product enhancements.

What Are the 4 Most Common Challenges for a Scaling IT Services Organization?

Whether your IT services organization is an internal department working to support a larger business or a standalone company, growth is a consistent goal and a measure of success. But with growth there will inevitably be complications and challenges unique to your business.

Client Success: RPI Consultants Decreases Admin Time by 20% With Mavenlink

RPI Consultants provides expert software consulting and project leadership for enterprise level implementations of products and solutions. Find out how RPI decreased their administrative time by 20% with Mavenlink.

Making Digital Work Even Easier

In early March, as the new work-from-home reality set in, our product and engineering teams wanted to help our clients in any way possible. There was no shortage of ideas on how we might build new capabilities in our product to help our clients and users in their WFH environments. Like any good exploration of what’s possible, the ideas leaned toward completely new product capabilities like building voice recognition software to capturing action items in remote meetings to creating a new...

Client Success: CBI's PMO Increases Billable Utilization By 30% With Mavenlink

CBI is dedicated to protecting clients’ data, reputations, and brands. Learn how Mavenlink helped CBI's PMO improve interdepartmental alignment and project insights for a 30% increase in billable utilization.

Listen Now: Roger Neel on The Tech Talks Daily Podcast

Roger Neel, co-founder and CTO of Mavenlink for over 11 years, is an accomplished web designer, Ruby on Rails engineer, thought leader in agile software development, mentor to startup founders and software developers, and a strong advocate for pair programming.

Mavenlink and Octane: An Enduring Partnership in the Orange County Tech Ecosystem

In the early days of Mavenlink, the company was just three guys in CEO Ray Grainger’s home office. Since founding the company in the midst of a recession, the company has grown immensely. Today, Mavenlink is made up of more than 350 employees globally, many of whom call California’s Orange County home. Without the local tech community to help guide Mavenlink in its early days, it would have been difficult to launch the company onto its current trajectory.

New to WFH? Try These 13 Productivity Tips for Remote Work

Remote work has been steadily increasing around the world. In the past few weeks, it has exploded. Entire companies are 100% work from home. For some businesses, remote work is a common occurrence, but others may just be getting started.

4 Easy Ways to Reduce Employee Turnover at Your Agency

Employee turnover is a natural part of doing business, but the hectic and demanding nature of agency work can cause higher levels of churn than in other industries. While that may seem like it’s just part of the game, the financial toll associated with turnover is sobering. As detailed by the Society for Human Resource Management (SHRM), the cost to replace an employee is between six to nine months of that position’s salary.

Women’s History Month: An Interview with Mavenlink Engineering Manager Paulette Luftig

Each year, the month of March is used to celebrate the important contributions that women have made throughout history. In the tech space we are especially proud of Ada Lovelace and her legacy of being the first person to write a computer program back in 1842. However, despite the massive strides that women have made since Ada’s days the female workforce is still greatly underrepresented in the tech space. Women make up over 50% of the overall workforce, but less than 30% of all tech jobs,...

8 Tips for Writing a Project Proposal

The first step of writing an effective project proposal is to remember you’re not writing a contract and not writing a summary document; you’re writing a sales document that is meant to persuade the client that you’re the right choice to complete the work.