Danielle Richards

Danielle Richards is the Content Marketing Manager at Mavenlink. She has spent the last 4 years writing content for B2B SaaS organizations.
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Recent Posts

Understanding Project Metrics: Total Availability by Month

In services, there is a constant struggle to manage supply vs demand.  A few questions to consider: Do you have the number of resources required to complete your work, and can you successfully handle taking on more work? 

The Gig Economy, Digital Platforms, and Independent Workers

Independence Day is upon us! In honor of the day that Americans celebrate their freedom, we thought that alongside the red white and blue festivities, there was no better time to recognize the phenomenon that is currently transforming our economy—the independent worker.

10 Influential Quotes on The Service Level Economy

We are in middle of a major transformation that will change how we work forever. We have left behind old business models and have entered into a client driven, Service Level Economy

Understanding the Most Common Process Mistakes in Project Management

The following blog will dive into the challenges and potential solutions associated with process at a project-based organization. These project management mistakes are procedural, and completely avoidable. 

Quick Guide: How to Define & Calculate Billable Performance to Target

Services firms have a profound need for business intelligence (BI) to make sense of vast information in order to make profitable decisions. Without this clarity, success is just an illusion.

The Four Biggest Threats to Profit in Services

The phenomenon of chasing growth at the expense of margin is nowhere more visible than in the services industry. Winning a new piece of business, no matter how much money it contributes to the firm, may actually be detrimental to success.

How to Solve Three of The Most Common Resource Management Challenges

Unlike companies that produce and sell products, service organizations make money by billing out the time of their resources. As a result, people are usually the largest expense for a services firm, as well as the biggest risk.

How to Measure Planned and Actual Utilization Percentages

Project profit is only one part of what drives business. Companies can have profitable projects, and yet still lose money. This is typically from having too few employees working on revenue-creating projects.  

13 Tips & Tricks to Maintain A Healthy Work Life Balance

Today, it is harder today than ever to pull yourself away from work—thanks, in large part, to mobile technology. So, how do we manage to balance work and life today? 

11 Super Simple Productivity Hacks That Will Immediately Change Office Morale

Ever wonder how that one person in the office always manages to get things done without seeming too stressed or completely overwhelmed? This blog will discuss everything from tech gadgets that enhance productivity, to advice for stressed-out employees.

An Introductory, Three-Step Guide to Dealing with Difficult Clients

Clients — we love them. We need them. And sometimes when they ask for so much, we wonder, “Is this still worth it?” It’s important to always consider a client relationship as a partnership, and this implies equal value.

SMITH Automates Operations and Frees Up 400 Billable Hours with Mavenlink

SMITH is the leading agency delivering fully integrated digital commerce solutions. In 2012, they began looking for a solution that would help streamline operations. This was the start of the SMITH and Mavenlink relationship. 

What Collaboration Tool is Best for Your Business?

In reality, collaboration means different things to different organizations and people. The way your employees collaborate entirely depends on your business model. It's time to learn what collaboration tools are best suited for your success.

How to Measure Project Margin at Completion

In our most recent Ebook, The Five Most Critical Project Metrics, we have shared the best practices surrounding how to measure the most important metrics for services businesses. In this blog, we will dive into the first metric, Project Margin at Completion and how to calculate it for your business.

Five Project Management Lessons You Can Learn from Return of the Jedi

The Fourth of May is a day of celebration for Star Wars fans worldwide (#MaytheFourthbewithyou). Here at Mavenlink, we'd like to celebrate by sharing the opening scene of Return of the Jedi, and the five project management lessons you can learn from the failing Death Star project.