Matt Draper

Recent Posts

What is ContinuousNEXT? Managing the Constant Change of Digital Transformation

For years, companies across all industries have contended with and grown through the era of digital transformation. This era of transformation was focused on moving from outdated systems onto modern digital platforms designed to support organizations in ways that weren’t previously possible. However, the era of digital transformation doesn’t simply end when the majority of companies have completed that transition.

5 Telltale Signs of Employee Burnout

Keeping an employee effectively engaged and well utilized is a tricky balance. Underutilization can quickly reduce a company’s profits, while overutilization can wear out an employee and cause him or her to look for a new job. As employees work for a single employer for longer stretches of time, the likelihood that he or she will experience burnout increases.

7 Common Consulting Firm Project Management Challenges

Every consulting business has its own unique challenges across the services industry. However, successfully managing projects is a common challenge faced by every consulting firm. Finding creative solutions to delivering successful projects is the key to long-term success.

Top 10 Reasons Why Building Your Own Project Management Solution Sucks

The ability to consistently and effectively manage the constant stream of projects that services businesses are delivering is critical for predictable and sustainable success. However, even the most skilled project manager can’t keep up without the aid of a reliable project management solution.

10 Quick Ways to Boost Your Agency’s Productivity

Being a successful agency requires consistent productivity. Productivity enables agencies to take on more clients, complete more projects, and stay as profitable as possible in a highly competitive industry. But what does it take to be truly productive?

The Business Collaboration Checklist

Are you looking for ways to improve your company’s collaboration efforts?

Ensuring effective communication across an organization, especially during a time when a large portion of workers are distributed and primarily communicating with one another online, is critical for a company’s success. Creating great collaboration takes time and focused effort whether your organization has experience in remote work or not.

4 Signs of Underutilized Resources (And How to Course Correct)

Effectively utilizing every resource for long-term success takes consistent effort. Sometimes, resource utilization rates can slowly slip, which can negatively affect projects and profitability. Without constant diligence and a resource management solution that reports and helps to improve utilization rates, it’s easy for resources to become underutilized, without either managers or team members themselves noticing.

Stay on the lookout for the following four signs that can alert you to when...

What Are the 4 Most Common Challenges for a Scaling IT Services Organization?

Whether your IT services organization is an internal department working to support a larger business or a standalone company, growth is a consistent goal and a measure of success. But with growth there will inevitably be complications and challenges unique to your business.

4 Easy Ways to Reduce Employee Turnover at Your Agency

Employee turnover is a natural part of doing business, but the hectic and demanding nature of agency work can cause higher levels of churn than in other industries. While that may seem like it’s just part of the game, the financial toll associated with turnover is sobering. As detailed by the Society for Human Resource Management (SHRM), the cost to replace an employee is between six to nine months of that position’s salary.

The Top 6 Pressures Facing Services Firms Blog Series: Eroding Margins

The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.

Read our previous entries about short-term, project-based work, remote teams, increased competition, greater transparency, and expectations of breakneck speed.

Does Your Agency Have a Process Bottleneck? Here’s How to Find Out

Does it seem as if, no matter how many improvements you make to your project management strategy, there’s always something holding your agency back?

Mavenlink Continues Award Winning Streak in 2020

Mavenlink was just recognized with a 2020 BIG Innovation Award from the Business Intelligence Group, named as one of the 100 companies recognized as leaders. This annual business awards program recognizes organizations, products and people that are bringing new ideas to life in innovative ways.

10 Steps to Successful Process Governance

Consistency in execution and commitment to high quality of work are key success factors for every services business. Ensuring that all team members meet these standards can be difficult, but enforcing process consistency can make a huge difference.

Why the Professional Services Project Life Cycle Needs More Focus on Collaboration

The standard project life cycle has been used by countless companies to manage their business processes for many years despite the growing complexities surrounding project management. However, the complexities involved in professional services organization projects have reached a critical point where a new life cycle model is required for success.

4 Crucial Steps to Improve Your Utilization Rates

Note: This is an excerpt from our ebook, “The Step-by-Step Guide to Successful Resource Management.” Download the full ebook to learn more.

Utilization rate is a metric used in professional and creative services to reveal your employees’ efficiency and productivity, which is based on the percent of time spent working on productive activities.