Matt Draper

Recent Posts

The Top 6 Pressures Facing Services Firms Blog Series: Client Expectations of Expedited Delivery

The Top 6 Pressures Facing Services Firms Blog Series: Expectations of Greater Transparency

The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.

Read our previous entries about short-term, project-based work, remote teams, and increased competition.

The Top 6 Pressures Facing Services Firms Blog Series: Increased Competition

The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.

Why It’s Time for Your Business to Go Beyond PSA

Professional Services Automation (PSA) solutions support services organizations and help teams tackle time-consuming tasks with automation, making project management more efficient and accurate. However, in today’s service-level economy, businesses need to go beyond traditional PSAs and leverage the data and insights that a modern solution can provide in order to compete and thrive.

What is the Most Fundamental KPI for Services Businesses?

Today’s services businesses are facing shrinking project margins. In order to deliver each project as efficiently as possible, services firms are utilizing Key Performance Indicators (KPIs) more than ever.

Why Should You Connect Your Operational System of Record and General Ledger?

One of the biggest systems opportunities for services organizations today is to build their technology environment around an Operational System of Record (OSR). By bridging core planning, executional, accounting, and analysis systems in a single operating environment, organizations are able to experience dramatically better visibility, predictability, and agility while also gaining greater understanding and control over their finances.

What is Performance Management?

Businesses that are able to optimize employee performance through performance management technology often thrive in the services industry. However, it is common to have large distributed workforces engaged in a variety of disparate objectives that can lead to employees losing sight of company goals.

The Three I’s of Utilization - How to Boost Individual Performance

Understanding and consistently optimizing resource utilization throughout an organization is crucial for improving a company’s profitability. However, it can be difficult for both businesses and employees to know where to begin.

6 Tips for Making Better Data Management Decisions

Services businesses depend on data insights more than ever to understand how they can improve their work, meet ever-increasing client needs, and streamline behind-the-scenes processes. But gaining these insights requires the right data management solution that will orchestrate the flow of information and create insights needed to excel in the services industry.

Client Success: Mavenlink Helps Pexlify Increase Billable Utilization by 10%

Pexlify is a trusted Salesforce partner that provides flexible solutions and first-class consultancy services designed to help clients solve their most complex requirements. Find out how Pexlify improved billable utilization by 10% by using Mavenlink.

How to Prevent the Most Common Distributed Workforce Problems

More businesses than ever are leveraging distributed workforces, with employees spread around the world and many working from home or in remote office locations. Approximately 50% of the workforce will be remote by 2020, according to MarketWatch. While the use of a distributed workforce brings numerous advantages and reduces the cost of running a business, it also creates a new set of challenges. The following complications commonly occur when leveraging a network of remote employees, but by...

Is Agnostic Integration Right for Your Services Business?

Today’s services organizations commonly leverage ERP, Software as a Service (SaaS), and other cloud services to collect and utilize the data they need to effectively do business. However, these systems frequently lead to information silos, creating cloud integration challenges across organizations. Being able to overcome these challenges through an effective integration strategy means that a company’s solutions can be put to far better use.

Trends for the Services Industry in 2019

The services industry saw many changes and trends across 2018 – some expected and others surprising. The ability to predict what 2019 will bring for services organizations can help prepare for the year ahead, but looking back on 2018 is equally important.

What are Your Services Firm’s New Year’s Resolutions?

It’s almost 2019, and while people around the world are making New Year’s resolutions, fitness goals are not just for individuals. The New Year can be a time for services firms to commit to healthier habits, too. According to The Washington Post, 25% of New Year’s resolutions are broken by January 7. But having the right fitness goals in place can mean a world of difference for your business, so long as your company stays committed.

Three Steps for Effectively Managing Scope Creep

Scope creep is one of the easiest ways for project margins to be eroded. Small changes and additions to a project, additional work hours, and shifting deadlines can often happen without a company noticing until the scope of work has grown to the point of being unprofitable.