Matt Draper

Recent Posts

Keep Your People Happy in the New World of Work

The past year was a tumultuous time for companies and employees, alike. Internal shakeups, project pauses, even layoffs. Employees are trying to understand what the “new normal” means for their careers. Companies are exploring what staffing models look like in the future. Through all of this uncertainty, retaining your most valuable resources is essential. 

Striving for Greater Client Satisfaction? Make Them Joint Owners

In real estate, joint ownership involves two or more partners sharing control of a property and each having a duty to its well-being. Whether ownership is held equally or in different percentages, everyone is invested. It’s that idea of investment that makes joint ownership a powerful way to think about client relationships and drive deeper satisfaction.

Maintaining Profitability Through Periods of Unpredictable Demand for Your Services

Services businesses are at a challenging time in the industry and need a direction forward.

Services firms run on maintaining tight profit margins and keeping a workforce that can respond well to the constant changes in clients needs. Whether clients suddenly need a massive project for a new business initiative or simply want maintenance work on their online presence, a services firm will need to have their team constantly at the ready so they can start at a moment’s notice. But what happens...

5 Ways to Avoid Cutting Your Workforce

The year 2020 was a challenging time for businesses around the world in nearly every industry. The COVID-19 pandemic brought sudden changes to daily work life and reduced revenue in ways that have left organizations scrambling for solutions. In many cases, layoffs have been the go-to solution for companies looking to reduce costs and maintain margins. However, downsizing your workforce is not the only way to reduce costs and, in many cases, may create more complications for teams who...

Fine Tuning Performance to Move From Managing Utilization to Optimizing Resources

Fully optimizing each member of your team is a dream for every business. By calculating utilization rates and determining where every resource can be best used, businesses can supercharge productivity without burning out team members. However, many companies today have increased their teams’ utilization to the next level yet still find themselves unable to reach the goals they have set. So what’s holding them back?

Supercharge Resource Management with Data Science

Resource managers often rely on strong communication and instinct to guide their teams for success. However, the modern age of business has increased the speed of work and the number of variables that go into every task. When combined with the rise of remote work, relying on these soft skills is no longer enough to succeed. As a result, more resource managers are turning to data science than ever.

4 Steps to Optimize Resource Scheduling for Agencies

Agencies run a tight ship, carefully balancing the need of their clients, the continual cycle of new projects and the resources required to keep everything running smoothly. Oftentimes, even the most successful agencies can be affected by resource management mistakes, creating unnecessary costs and project delays.

Does the Future of Your Business Require a Hybrid In-Office/Remote Work Model?

Since the COVID-19 pandemic, companies around the world have embraced remote work for the health and safety of their teams. However, offices still play a role for many businesses and  provide a central hub. While the future is not set, it’s likely that the changes created by the pandemic will have lasting effects on how teams work, with many surveys showing that a remote work option will be desirable well into the future.

Online Collaboration in 2021: Evolution or Revolution?

The world of online collaboration and communication has become an increasingly important aspect of every business, driven by the switch to digital files and distributed workforces. Whether you are working completely remote, in a centralized office, or a combination of the two the COVID-19 pandemic has made online collaboration even more critical to the success.

Retooling the Tech Stack: What Does the Pandemic Expose About Your Technology?

The COVID-19 pandemic has created new challenges for businesses around the world, forcing companies to adapt to new work circumstances and revealing processes that no longer work in this new way of doing business. It has also exposed weakness in the technology solutions that companies have depended on for years.

Microskills - Are You Letting Talent Go to Waste?

When a team member is hired, it’s most often to fill an open role or provide specific skills that are necessary for success. Whether in a management position or an individual contributor role, a person’s experience and capabilities are typically far greater than what is required for their role.

How to Create a Project Budget That Works

Every successful services business has a deep understanding of project budgets and what it takes to create an accurate budget and stay on target. While this may seem straightforward there are many complicating factors that must be taken into account regarding a project’s budget and keeping it on track. Success for a company demands a well-rounded knowledge of how to create a project budget that is realistic, achievable, and ultimately in service of healthy profit margins.

How to Build a Remote Sales Strategy to Win Over Prospects and Achieve Your Goals

The shift to remote work across nearly every industry around the globe has fundamentally changed the sales process. From the first engagement with a prospective client to completing the transaction, sales teams must now execute without the many benefits that come from face-to-face in-person interactions.

The Importance of Project Integration Management

Managing projects is more complex than ever. With specialized skills, a wide variety of software solutions, and high client expectations, orchestrating the many different aspects of project processes can feel overwhelming. However, the advent of the project integration management process can help both project managers and the resources they manage stay informed from the beginning to the end of a project.

Why is Hybrid Project Management Right for Your Business?

When it comes to choosing a project management methodology, most organizations find themselves being forced to choose between Agile project management and a traditional project management method, such as Waterfall. While each of these strategies have their strengths and weaknesses, many team members have a preferred approach.