Matt Draper

Recent Posts

The Top 6 Pressures Facing Services Firms Blog Series: Eroding Margins

The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.

Read our previous entries about short-term, project-based work, remote teams, increased competition, greater transparency, and expectations of breakneck speed.

Does Your Agency Have a Process Bottleneck? Here’s How to Find Out

Does it seem as if, no matter how many improvements you make to your project management strategy, there’s always something holding your agency back?

Mavenlink Continues Award Winning Streak in 2020

Mavenlink was just recognized with a 2020 BIG Innovation Award from the Business Intelligence Group, named as one of the 100 companies recognized as leaders. This annual business awards program recognizes organizations, products and people that are bringing new ideas to life in innovative ways.

10 Steps to Successful Process Governance

Consistency in execution and commitment to high quality of work are key success factors for every services business. Ensuring that all team members meet these standards can be difficult, but enforcing process consistency can make a huge difference.

Why the Professional Services Project Life Cycle Needs More Focus on Collaboration

The standard project life cycle has been used by countless companies to manage their business processes for many years despite the growing complexities surrounding project management. However, the complexities involved in professional services organization projects have reached a critical point where a new life cycle model is required for success.

4 Crucial Steps to Improve Your Utilization Rates

Note: This is an excerpt from our ebook, “The Step-by-Step Guide to Successful Resource Management.” Download the full ebook to learn more.

Utilization rate is a metric used in professional and creative services to reveal your employees’ efficiency and productivity, which is based on the percent of time spent working on productive activities.

How to Build a Sustainable Business

Sustainability is a more important issue for businessesaround the world than ever.

Sustainable resources help eliminate waste and support healthier environments while allowing organizations to continue to provide the services and products that their clients demand. Most often, the term “sustainability” is used in regards to physical goods that have an impact on our ecosystem and preserving the planet.

The Six Elements of Successful Project Scope Management

Profitable projects rely on understanding and sticking to the project scope that has been agreed to and signed off by a services business and a client. This includes all deliverables, revisions, and due dates, ensuring that clients receive what they paid for and the company does not provide free work. However, even a project with a well-defined project scope can experience scope creep without detailed and diligent project scope management.

How Much Time is Your Company Losing Switching Between Applications?

Note: This is an excerpt from our ebook, “The Top 4 Productivity Obstacles Every Business Must Face.” Download the full ebook to learn more.

Years of technology adoption have led many businesses to have too many disconnected systems and experience difficulty in accessing information. Time lost in navigation is also hamstringing businesses, with 73% of companies in our State of the Services Economy 2019 report stating they spend more than one hour per day on average navigating from app to...

The Top 6 Pressures Facing Services Firms Blog Series: Client Expectations of Expedited Delivery

The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.

Read our previous entries about short-term, project-based work, remote teams, increased competition, and greater transparency.

The Top 6 Pressures Facing Services Firms Blog Series: Expectations of Greater Transparency

The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.

Read our previous entries about short-term, project-based work, remote teams, and increased competition.

The Top 6 Pressures Facing Services Firms Blog Series: Increased Competition

The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.

Why It’s Time for Your Business to Go Beyond PSA

Professional Services Automation (PSA) solutions support services organizations and help teams tackle time-consuming tasks with automation, making project management more efficient and accurate. However, in today’s service-level economy, businesses need to go beyond traditional PSAs and leverage the data and insights that a modern solution can provide in order to compete and thrive.

What is the Most Fundamental KPI for Services Businesses?

Today’s services businesses are facing shrinking project margins. In order to deliver each project as efficiently as possible, services firms are utilizing Key Performance Indicators (KPIs) more than ever.

Why Should You Connect Your Operational System of Record and General Ledger?

One of the biggest systems opportunities for services organizations today is to build their technology environment around an Operational System of Record (OSR). By bridging core planning, executional, accounting, and analysis systems in a single operating environment, organizations are able to experience dramatically better visibility, predictability, and agility while also gaining greater understanding and control over their finances.