Matt Draper

Recent Posts

What is the Most Fundamental KPI for Services Businesses?

Today’s services businesses are facing shrinking project margins. In order to deliver each project as efficiently as possible, services firms are utilizing Key Performance Indicators (KPIs) more than ever.

Why Should You Connect Your Operational System of Record and General Ledger?

One of the biggest systems opportunities for services organizations today is to build their technology environment around an Operational System of Record (OSR). By bridging core planning, executional, accounting, and analysis systems in a single operating environment, organizations are able to experience dramatically better visibility, predictability, and agility while also gaining greater understanding and control over their finances.

What is Performance Management?

Businesses that are able to optimize employee performance through performance management technology often thrive in the services industry. However, it is common to have large distributed workforces engaged in a variety of disparate objectives that can lead to employees losing sight of company goals.

The Three I’s of Utilization - How to Boost Individual Performance

Understanding and consistently optimizing resource utilization throughout an organization is crucial for improving a company’s profitability. However, it can be difficult for both businesses and employees to know where to begin.

6 Tips for Making Better Data Management Decisions

Services businesses depend on data insights more than ever to understand how they can improve their work, meet ever-increasing client needs, and streamline behind-the-scenes processes. But gaining these insights requires the right data management solution that will orchestrate the flow of information and create insights needed to excel in the services industry.

Client Success: Mavenlink Helps Pexlify Increase Billable Utilization by 10%

Pexlify is a trusted Salesforce partner that provides flexible solutions and first-class consultancy services designed to help clients solve their most complex requirements. Find out how Pexlify improved billable utilization by 10% by using Mavenlink.

How to Prevent the Most Common Distributed Workforce Problems

More businesses than ever are leveraging distributed workforces, with employees spread around the world and many working from home or in remote office locations. Approximately 50% of the workforce will be remote by 2020, according to MarketWatch. While the use of a distributed workforce brings numerous advantages and reduces the cost of running a business, it also creates a new set of challenges. The following complications commonly occur when leveraging a network of remote employees, but by...

Is Agnostic Integration Right for Your Services Business?

Today’s services organizations commonly leverage ERP, Software as a Service (SaaS), and other cloud services to collect and utilize the data they need to effectively do business. However, these systems frequently lead to information silos, creating cloud integration challenges across organizations. Being able to overcome these challenges through an effective integration strategy means that a company’s solutions can be put to far better use.

Trends for the Services Industry in 2019

The services industry saw many changes and trends across 2018 – some expected and others surprising. The ability to predict what 2019 will bring for services organizations can help prepare for the year ahead, but looking back on 2018 is equally important.

What are Your Services Firm’s New Year’s Resolutions?

It’s almost 2019, and while people around the world are making New Year’s resolutions, fitness goals are not just for individuals. The New Year can be a time for services firms to commit to healthier habits, too. According to The Washington Post, 25% of New Year’s resolutions are broken by January 7. But having the right fitness goals in place can mean a world of difference for your business, so long as your company stays committed.

Three Steps for Effectively Managing Scope Creep

Scope creep is one of the easiest ways for project margins to be eroded. Small changes and additions to a project, additional work hours, and shifting deadlines can often happen without a company noticing until the scope of work has grown to the point of being unprofitable.

The Top 6 Pressures Facing Services Firms Blog Series: Remote Teams and Subcontractors

The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.

Client Success: Mavenlink Reduces Project Administrative Time by 65% for Donesafe

Donesafe provides compliance management software that connects workers in the field to in-office management through a modern platform with end-to-end functionality. Learn how Mavenlink helped Donesafe reduce its project-related administrative time by 65%.

12 Innovative Examples of Project Management Software

Project management software (PMS) helps companies more effectively manage both day-to-day and long-term projects by providing crucial insights into the lifecycle of tasks and availability of resources. Together, these elements help businesses execute project strategies for improved employee utilization and greater profitability.

Full-Time vs Contract Workers at Your Services Firm

Success for a services organization hinges on making the right hiring decisions. Your services firm can set itself up for consistent success by making the right choices in who to hire, what skills to look for during the process, and when to choose between full-time employees and contract work.