Historically, services organizations have managed the planning and scheduling of resources through informal ways, where tribal knowledge is a critical element of the process. For example, resource planners often have years of history and close working relationships with many personnel, with conversations across the office, email, unintegrated point solutions, and spreadsheets most commonly used.
Trust is critical in any client-provider relationship. Your clients should be able to trust your quality of work, ease of communication, and that you can deliver what you promise. Not to mention, customer trust is an ideal way to gain a competitive advantage over your market.
I see more opportunity for businesses in the services sector than at any other time in my 30 years of experience in related industries. Economic forces are driving a tremendous amount of demand for a myriad of services.
This article is excerpted from the exclusive Mavenlink ebook, Thriving in a Service Level Economy.
This article is excerpted from the exclusive Mavenlink ebook, Thriving in a Service Level Economy.
Without timely client approvals, you may not be able to collect cash. To make sure you stay on payment schedule, try these three best practices for gaining client approvals.
This article is excerpted from the exclusive Mavenlink ebook, Thriving in a Service Level Economy.
This article is excerpted from the exclusive Mavenlink ebook, Thriving in a Service Level Economy.
The votes are in! The United Kingdom has officially decided to leave the European Union. Mavenlink CEO Ray Grainger shares the impact "Brexit" has on the future of work.
This article is excerpted from the exclusive Mavenlink ebook, Thriving in a Service Level Economy.
People often ask about where the idea for Mavenlink came from. The truth is, the seed actually got planted more than 20 years ago, while I was at Accenture.
Today, I am excited to unveil a new Mavenlink identity.
To explain this change, it’s important to revisit why Roger, Sean, and I started this company. While working in the high-tech consulting industry, we observed what made companies successful. It was more than drive and talent; it was also their ability to apply the right technology in the right way.
Our mission, and the mission of Mavenlink, is to help all businesses succeed in today’s hyper-connected and fast-moving world. We’ve set...
