Chat More, Email Less, Collaborate Better


We know how important collaboration between team members can be. It’s not just at the heart of our product — it’s at the heart of our own organization, too! When it comes to communicating with team members, the first collaboration tool to come to mind is likely email.

We think email can be a great way to communicate on projects, but it has its limitations, especially when your inbox becomes flooded with so many emails that it makes it hard to distinguish important messages from lower-priority items. As many of us know, constantly filtering emails takes a lot of time and can slow your ability to execute.

This is when email starts to mutate from an effective tool to an application that can be tedious in its practice. Is there a way we can revert email back to its former, useful glory?

Yes. Enter chat software.

Many businesses today are using chat software (or instant messaging) to combat the challenges that managing email presents. Chat tools make it easy to get a message to someone quickly, avoiding both spam filters and the unwanted black hole of an overcrowded inbox. Here are a few additional benefits:

  • 1:1 messaging or group messaging
  • Conversation tracking
  • Push notifications
  • File and screen sharing
  • Video conferencing

There are a lot of chat tools on the market to choose from, so it can be difficult to know where to start. We recommend reading our white paper on Understanding Project Collaboration to discover what types of collaboration platforms and technologies make the most sense for your unique business environment.