Case Studies, Success Story, Project Management, Resource Management

Client Success: DIGARC Improves Utilization by 20% With Mavenlink

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DIGARC is a software company dedicated to solving issues that plague higher education through their solutions. Find out how Mavenlink helped DIGARC improve their business processes, leading to improved utilization rates and increased on-budget project delivery.

About DIGARC

DIGARC’s unified platform helps educational organizations streamline, track, and control the course lifecycle from conception to scheduling for both administrators and students through curriculum management, catalog management, student pathfinding, and class scheduling.

The Challenge

When DIGARC was acquired by a private equity firm in 2016, the company and its many departments needed to shift to a more formal approach to business processes. Prior to the acquisition, the company relied on Google Sheets and Replicon for resource management and time tracking. The constraints of those systems led to the company‘s search for a more effective solution. “Mavenlink Insights are fantastic,” said Lauren Weaver, Director of Implementation Productivity at DIGARC. “We were able to quickly build many different custom reports to replace the legacy reports our teams were used to seeing.”

The Switch to Mavenlink

Finding an insightful and powerful resource management solution was critical in DIGARC’s plans. DIGARC considered Replicon’s professional services automation (PSA) add-on, as well as Netsuite, but ultimately chose Mavenlink because of how well the solution aligned with their specific needs. “We save so much time with Mavenlink in creating reports every week,” said Weaver. “We can use that time for so many other critical business processes now.”

The Results

  • Increased utilization by 20%
  • Improved on-budget project delivery by 15%
  • Increased employee time tracking by 15%
  • Saved 24 labor hours each month

Read the entire success story here.

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