Success Story

Client Success: Mavenlink Provides Big Bang ERP with Clarity in Capacity Planning

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Big Bang ERP is a boutique consulting firm that helps businesses optimize and streamline their processes by implementing cloud solutions. Learn how Mavenlink helped Big Bang gain critical insights into their business processes.

Who is Big Bang?

Big Bang’s team of consultants helps businesses achieve their goals with smart, effective, scalable, and cutting-edge cloud solutions delivered on time and within scope. Big Bang contributes diverse experiences and in-depth expertise to the success of organizations around the world by acting as trusted advisors.

The Challenge

Big Bang used several different legacy systems, including Smartsheets and Trello for project management needs. However, company growth demanded a more effective and far-reaching professional services automation (PSA) solution arose. “We didn’t have visibility into availability,” shared Nicolas Urena, Director of Business Innovation and Solutions at Big Bang. “As a result, we were managing projects with a flat rate for each resource on a single project and how we billed for professional services. It was difficult to determine gross margin and forecast availability and revenue for each project.”

The Shift to Mavenlink

Mavenlink supports Big Bang’s processes and ongoing business demands through integration capabilities, with Big Bang selecting Mavenlink as a key strategic move for the company. “The out of the box features satisfied our resource allocation needs and provided us with the ability to have various reporting features,” said Urena. Mavenlink provided the company with forecasting visibility, detailed resource allocation, margin insights, and project risk awareness for improved business processes that support future success.

The Results

  • Greater understanding of resource skill sets
  • Significant improvement of capacity visibility
  • Detailed project management and coordination
  • Improved margin insights and control

Read the success story to learn more about Big Bang and Mavenlink!

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