What is Project Management Software Used For?

When most people think about project management software, the first thing that comes to mind is task scheduling and tracking. However, a good project management software is much more than that.

Great project management software will help you design a wireframe for your project to organize, plan, track, and execute as efficiently as possible. It also helps you manage resources to optimize profit margins and performance.

How to Build a Sustainable Business

Sustainability is a more important issue for businesses around the world than ever. Sustainable resources help eliminate waste and support healthier environments while allowing organizations to continue to provide the services and products that their clients demand. Most often, the term “sustainability” is used in regards to physical goods that have an impact on our ecosystem and preserving the planet.

How Does Project Management Software Improve the Project Lifecycle?

Most project managers follow a four-step project lifecycle to move a project from inception to completion. Not only is this process the lifeblood of a project manager; it is also the lifeblood of a services company. After all, it is only through the repeated completion of successful projects that revenue is generated.

While the progression of a project naturally follows this lifecycle, most savvy project managers have intentional processes at each step of the lifecycle to drive production...

How Continuous Delivery Enables High-Performing Technology Organizations

CTOs and other technology leaders face a difficult challenge: How do we get board members and fellow executives to understand how well an R&D team is performing? The short answer is by demonstrating value, which lies in working software. The faster we deliver software, the more value we show. The best way to quickly deliver software is to create a high-performing technology organization (aka an engineering team) by establishing continuous delivery.

Client Success: Taylors Improves Utilization Rates by 15% with Mavenlink

Taylors Development Strategists is an Australia-based urban planning and civil engineering organization that has worked in urban development, project strategy, and delivery for more than 50 years. Learn how Mavenlink supported Taylors’ international growth and improved utilization rates throughout the organization.

Client Success: Emarsys Increases Projects Delivered on Budget by 12.5% Year Over Year with Mavenlink

Emarsys is the largest independent marketing platform company in the world, providing software that enables personalized, one-to-one interactions between marketers and customers. Find out how Mavenlink helped Emarsys support its growing, global business for greater project success and higher rates of client satisfaction.

7 Project Management Tips for Consultants

Consultants face a unique business challenge. Unlike internal hires that are expected to have a transition period and slow productive build, consultants are expected to hit the ground running, delivering high-impact results on time and on budget, every time. Not only are these pressures coming from the client, but they are also caused internally by the nature of the business.

The Six Elements of Successful Project Scope Management

Profitable projects rely on understanding and sticking to the project scope that has been agreed to and signed off by a services business and a client. This includes all deliverables, revisions, and due dates, ensuring that clients receive what they paid for and the company does not provide free work. However, even a project with a well-defined project scope can experience scope creep without detailed and diligent project scope management.

How Much Time is Your Company Losing Switching Between Applications?

Note: This is an excerpt from our ebook, “The Top 4 Productivity Obstacles Every Business Must Face.” Download the full ebook to learn more.

Years of technology adoption have led many businesses to have too many disconnected systems and experience difficulty in accessing information. Time lost in navigation is also hamstringing businesses, with 73% of companies in our State of the Services Economy 2019 report stating they spend more than one hour per day on average navigating from app to...

3 Ways to Build a Project Management Hub

As work becomes increasingly complicated array of moving parts, digital marketers should think of themselves more as project managers. But without a centralized project management hub, this transformation is difficult. However, if marketers consider the following suggestions for creating an all-in-one project management hub, they'll find themselves breathing a little easier amid the chaos of their day-to-day, writes, Jennifer Dodos, Director of Marketing Communications, Mavenlink​​​​​​.

Professional Services Resource Capacity Planning from Mavenlink and TSIA Now Available

The Technology Services Industry Association (TSIA) and Mavenlink’s joint whitepaper on Professional Services Resource Capacity Planning is now available. This professional services research is the result of in-depth analysis regarding the need for and effects of capacity planning in the modern services industry.

To Compete, CIOs Must First Build Trust

Most of us grew up with our parents telling us not to get into strangers’ cars. Today, we regularly open ridesharing apps on our phones and willingly ask strangers to drive us places. Ridesharing apps can track where we are during our ride, who our driver is, and even allow us to send our route and estimated time of arrival to friends. This interaction—which essentially amounts to hitchhiking—is made possible because technology facilitated instantaneous trust building within a transaction...

The Top 6 Pressures Facing Services Firms Blog Series: Client Expectations of Expedited Delivery

The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.

Read our previous entries about short-term, project-based work, remote teams, increased competition, and greater transparency.

Client Success: Scorch Agency Increases Profit Margins by 20% with Mavenlink

Scorch Agency is an innovative B2B content marketing organization that is changing the way companies curate and strengthen their online presence. Learn how Scorch gained an in-depth understanding of their company that led to new levels of growth and success through Mavenlink.

The 5 Benefits of Adopting Work Coordination Software

Completing a project on time and under budget requires every team member involved to work in sync with one another. But even the most effective managers and well-trained teams can struggle to remain coordinated without the right support.

What is the Best Project Management Tool?

The best project management tool is one that is not only easy to use, but one that also has all the features your company needs to be more productive and profitable.

How Does an Operational System of Record Support Your Team Members?

Services organizations today are dealing with increasingly specialized work and a siloing of data and departments that are caused by myriad systems intended to make it easier to get work done. While these systems can help equip team members with the tools and insights they need to succeed, they may not be enough on their own to efficiently run a services business.

NOW AVAILABLE: Mavenlink’s State of the Services Economy 2019 Report Webinar

Mavenlink recently published its 2019 State of the Services Economy Report, an annual in-depth analysis of the services industry based on a global survey, including the trends and obstacles shaping businesses around the world.

In an Increasingly Competitive Market, Professional Services Firms Need a Focused Approach

According to the Bureau of Labor Statistics, the professional and business services is one of the fastest-growing segments in the industry. As a result, services organizations are clamoring to adapt to meet the needs of both their clients and the rapidly evolving spectrum of services for project-based work.

Top Features to Look for in Project Management Software

When most people think of project management software, they think of a centralized to-do list that organizes tasks and responsibilities. However, project management is about so much more than just task management.

Now Available: How TeleTracking Found Resource Management Success With Mavenlink

More services organizations than ever are focused on centralizing resource management to better compete in the ever-changing industry. In order to do so, services organizations are using modern technology solutions to enable more effective resource management. However, many businesses are searching for the right implementation strategy to make the most of their new solution.

Introducing Our New Product Tour

Mavenlink is committed to providing a modern solution that helps services organizations unlock their true potential and improve every aspect of their business. To help you better understand how every aspect of Mavenlink supports businesses, we have updated our product tour webpages with new, in-depth information and detailed screenshots.

8 Steps for Practical Program Management Metrics

Program management is about more than just tracking tasks and completion dates; it’s about optimizing the use of resources to get more done faster, better, and more profitably. Here’s how to approach program management metrics to improve the performance of your team.

Why is Managing Resources Important?

If you’ve been around the project management block before, you’ve probably heard the term “resource management.” While the phrase may seem a little ambiguous to outsiders, in most cases it means something very simple: using the right resources at the right times and in the right capacities to achieve a goal.

Client Success: DIGARC Improves Utilization by 20% With Mavenlink

DIGARC is a software company dedicated to solving issues that plague higher education through their solutions. Find out how Mavenlink helped DIGARC improve their business processes, leading to improved utilization rates and increased on-budget project delivery.

Mavenlink Resource Management Summer 2019 Release Brings Exciting Enhancements

As part of a continuing effort to support the services industry through effective resource management, Mavenlink’s Resource Management Summer 2019 release includes several critical enhancements designed to provide businesses with improved governance and control over the resource management process.

The Top 6 Pressures Facing Services Firms Blog Series: Expectations of Greater Transparency

The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.

Read our previous entries about short-term, project-based work, remote teams, and increased competition.

Surveys Said: Agencies Need a New Approach to Compete

How marketers can use statistics from both surveys, to examine ways in which marketing services organizations can better position, compete, and gain market share in this increasingly challenging environment, writes, John Reese, Senior Vice President of Marketing at Mavenlink.

Will An Operational System Of Record Solve Your Business Organization Problems?

Today, it’s common for people to work on projects together across multiple geographic locations and time zones. This is particularly true for client-facing services organizations, which often depend on a multitude of expert, outside contractors to complete projects in tandem with in-house staff members.

Client Success: TribalScale Improves Resource Forecasting with Mavenlink

TribalScale creates digital solutions for web, mobile, and emerging technologies to transform clients into digital-first companies. Learn more about how Mavenlink helped TribalScale refine their processes for a new stage of success.

Client Success: Maestro Increases Projects Delivered On Time and On Budget by 100% with Mavenlink

Maestro is not your typical agency. They focus on developing your learning and marketing through strategy, design, and technology.

Three Keys to Building Relationships With B2B Content Marketing

I remember working on a digital content marketing campaign years ago. We were reviewing a couple new pieces with one of our content creators, and it struck me that it wasn’t clear which personas the pieces were targeting. I realized then that we may have fallen into the trap of publishing content for the sake of publishing content. That moment was a wake-up call for our team: Good B2B content marketing can be a powerful tool, but only when it’s used in the right way. There is no magic...

8 Steps for Introducing Your Team to a New Project Management Software Solution

Implementing new project management software can be challenging and exciting. This tool can not only help increase data and tracking in your projects but can also maximize efficiency, resources, and margins.

To reap the benefits of your new project management software, your team first needs to have full buy-in and commitment to its use. This makes the initial introduction of the software to your team integral to your project management software success.

Mavenlink Wins Two Gold Stevie Awards in Product Categories and a Bronze Stevie for Outstanding Customer Service

Mavenlink is proud to announce that it has won the 2019 American Business Awards Gold Stevie Awards for Best Project Management Solution and Best Application Programming Interface. Mavenlink also won a Bronze Stevie Award for Customer Service Department of the Year.

Resource Planning - Art vs. Science

There is an age-old debate within the professional services community about the best way to optimize resource utilization. Specifically, how do you maximize utilization of your existing resources, identify a shortage of specific skills and people, as well as the need to bring on additional people, and smooth out demand when you have peaks and valleys across client projects?

In short, how do you best match supply and demand?

Client Success: Huge Refines Utilization Rates with Mavenlink

Huge is a digital marketing agency that provides strategy, marketing, design, and technology services to Fortune 100 companies. Find out how Mavenlink supported Huge with the means to refine utilization for long-term success.

Why PMOs Need to Invest in Project Manager Skill and Experience

Take this simple test – it will only take a few seconds but will tell you a lot.

Do you believe that all projects are equal?

Do you believe that all project managers are equal?

The answer should be obvious but often isn’t within organisations.

6 Qualities to Look for in Project Management Software

When it comes to project management software, there are hundreds of options available. How do you know which software is right for your organization? More than half of all software implementations are unsuccessful, wasting time and money for the organization. However, choosing the right software plays a huge role in successfully adopting project management software.

7 Best Practices for Successful Project Management Software Adoption

Implementing new project management software can be challenging, especially in a fast-growing company. Team members are accustomed to tracking projects using their own methods or by using simpler tools that no longer fulfill the company’s needs, and may be resistant to change.

Successful adoption of project management software can not only increase team productivity, but can also have a positive impact on revenues and margins.

The Top 6 Pressures Facing Services Firms Blog Series: Increased Competition

The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.

An Exclusive Look at Mavenlink’s 2019 State of the Services Economy Report

The services industry has experienced unprecedented levels of growth during the last several years and shows no signs of slowing down.

Why It’s Time for Your Business to Go Beyond PSA

Professional Services Automation (PSA) solutions support services organizations and help teams tackle time-consuming tasks with automation, making project management more efficient and accurate. However, in today’s service-level economy, businesses need to go beyond traditional PSAs and leverage the data and insights that a modern solution can provide in order to compete and thrive.

How to Increase the Accuracy of Your Project Estimates

Note: This is an excerpt from our ebook, “The 5 Steps to More Profitable Projects.” Learn more by downloading the full ebook for more insights.

Today, clients expect greater transparency in the services process, wanting to know who is working on their project, how long it will take, and why it costs as much as it does. At the same time, it’s becoming more difficult for services businesses to maintain a healthy project margin. Creating an accurate estimate up front will help balance both...

What the Numbers Say About Mobile’s Place in B2B Marketing

The history of business-to-business (B2B) marketing is a brief but winding one. Beginning as early as the 1920s, companies created targeted advertising in trade publications, urging other companies to purchase their wares. Mail-order catalogs followed these advertisements; and, eventually, enabled by the internet, today’s demand-generation marketing funnels arrived, ready to absorb website traffic and hopefully leave behind business leads.

How to Strengthen the Journey of Project Expectation Management

Imagine a road.

What is the Most Fundamental KPI for Services Businesses?

Today’s services businesses are facing shrinking project margins. In order to deliver each project as efficiently as possible, services firms are utilizing Key Performance Indicators (KPIs) more than ever.

Why Should You Connect Your Operational System of Record and General Ledger?

One of the biggest systems opportunities for services organizations today is to build their technology environment around an Operational System of Record (OSR). By bridging core planning, executional, accounting, and analysis systems in a single operating environment, organizations are able to experience dramatically better visibility, predictability, and agility while also gaining greater understanding and control over their finances.

SPI Professional Services Maturity™ Benchmark Insights with Jeanne Urich

Global research and consulting organization Service Performance Insight (SPI) Research recently published their 2019 Professional Services Maturity™ Benchmark, providing services businesses with critical insights and the trends shaping the industry.

Client Success: Mavenlink Provides Big Bang ERP with Clarity in Capacity Planning

Big Bang ERP is a boutique consulting firm that helps businesses optimize and streamline their processes by implementing cloud solutions. Learn how Mavenlink helped Big Bang gain critical insights into their business processes.

What is Performance Management?

Businesses that are able to optimize employee performance through performance management technology often thrive in the services industry. However, it is common to have large distributed workforces engaged in a variety of disparate objectives that can lead to employees losing sight of company goals.

Mavenlink Compared Favorably to Asana and Wrike by CIO

CIO recently published an in-depth comparison of the project management solutions offered by Mavenlink, Asana, and Wrike. The publication compared features, company information, UI focus, integration capabilities, and the overall pros and cons of each solution.

The Three I’s of Utilization - How to Boost Individual Performance

Understanding and consistently optimizing resource utilization throughout an organization is crucial for improving a company’s profitability. However, it can be difficult for both businesses and employees to know where to begin.

6 Tips for Making Better Data Management Decisions

Services businesses depend on data insights more than ever to understand how they can improve their work, meet ever-increasing client needs, and streamline behind-the-scenes processes. But gaining these insights requires the right data management solution that will orchestrate the flow of information and create insights needed to excel in the services industry.

Learning to Say Yes to the Right Projects

I often ask in my presentations on project management a question of the audience; “How many of you get to choose the projects that you manage?”

Client Success: Mavenlink Helps Pexlify Increase Billable Utilization by 10%

Pexlify is a trusted Salesforce partner that provides flexible solutions and first-class consultancy services designed to help clients solve their most complex requirements. Find out how Pexlify improved billable utilization by 10% by using Mavenlink.

How to Prevent the Most Common Distributed Workforce Problems

More businesses than ever are leveraging distributed workforces, with employees spread around the world and many working from home or in remote office locations. Approximately 50% of the workforce will be remote by 2020, according to MarketWatch. While the use of a distributed workforce brings numerous advantages and reduces the cost of running a business, it also creates a new set of challenges. The following complications commonly occur when leveraging a network of remote employees, but by...

How to Improve Resource Management

Resource management is easy.

Most companies have solved this problem a long, long time ago and the answer, it turned out, is very, very simple.

Is Agnostic Integration Right for Your Services Business?

Today’s services organizations commonly leverage ERP, Software as a Service (SaaS), and other cloud services to collect and utilize the data they need to effectively do business. However, these systems frequently lead to information silos, creating cloud integration challenges across organizations. Being able to overcome these challenges through an effective integration strategy means that a company’s solutions can be put to far better use.

How to Execute a Successful Business Intelligence Integration

How many systems do you use every day? Putting aside the commonly-understood pitfalls of task switching, working with disparate systems also introduces errors into your processes. When you have to enter data into two or more tools, there’s simply a greater chance that someone will make a mistake. It won’t be intentional, but lack of integration comes with a business risk. To offset this, most cloud systems today are designed with interoperabiliity in mind. Interoperability improves...

Mavenlink Receives 4.5 Out of 5 Stars from CIO

CIO recently published its in-depth review of Mavenlink and gave glowing praise for our software, stating, “From its high-level views to the smallest unit of task detail, Mavenlink offers a well thought out platform complete with business intelligence reporting — a definite plus for service-based businesses.”

Is Your PMO a Healthy PMO?

So here you are, leading a successful project management office (PMO) and all is well with the world. Did you plan a phase two? Was there a next step that the business expected or is now requesting?

Trends for the Services Industry in 2019

The services industry saw many changes and trends across 2018 – some expected and others surprising. The ability to predict what 2019 will bring for services organizations can help prepare for the year ahead, but looking back on 2018 is equally important.

5 Ways Business Intelligence Can Boost Your Resource Management Skills

Efficiently managing resources is one of the key challenges for service organizations. Not only are you trying to manage a range of projects of varying sizes and complexity, you’re trying to manage the pipeline of incoming work as well. Resource management is only one element of managing a successful service organization, but as resources are one of the largest expenses for companies operating in this space, resource management is crucial.

Digital Transformation and Harnessing the Power of the Modern Distributed Workforce

Over the past decade, the global workforce has evolved substantially, and it is accelerating. The drivers of this evolution are manyfold. The global competitive landscape is relentless; there are generational shifts giving rise to different work modes and behavior; the pace of technology acceleration seems unstoppable; and business has gone through a dramatic digital transformation requiring companies to have a more fluid, agile workforce model.

What are Your Services Firm’s New Year’s Resolutions?

It’s almost 2019, and while people around the world are making New Year’s resolutions, fitness goals are not just for individuals. The New Year can be a time for services firms to commit to healthier habits, too. According to The Washington Post, 25% of New Year’s resolutions are broken by January 7. But having the right fitness goals in place can mean a world of difference for your business, so long as your company stays committed.

Three Steps for Effectively Managing Scope Creep

Scope creep is one of the easiest ways for project margins to be eroded. Small changes and additions to a project, additional work hours, and shifting deadlines can often happen without a company noticing until the scope of work has grown to the point of being unprofitable.

2019 Business Intelligence Predictions: What We Have To Look Forward To

It’s that time of year once again when we pour over industry analysis and predict what the coming 12 months might bring. Today, it’s Business Intelligence’s turn. We’re looking at trends in the world of Business Intelligence (BI) and what these mean for your organization.

The Top 6 Pressures Facing Services Firms Blog Series: Remote Teams and Subcontractors

The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.

Client Success: Mavenlink Reduces Project Administrative Time by 65% for Donesafe

Donesafe provides compliance management software that connects workers in the field to in-office management through a modern platform with end-to-end functionality. Learn how Mavenlink helped Donesafe reduce its project-related administrative time by 65%.

12 Innovative Examples of Project Management Software

Project management software (PMS) helps companies more effectively manage both day-to-day and long-term projects by providing crucial insights into the lifecycle of tasks and availability of resources. Together, these elements help businesses execute project strategies for improved employee utilization and greater profitability.

Full-Time vs Contract Workers at Your Services Firm

Success for a services organization hinges on making the right hiring decisions. Your services firm can set itself up for consistent success by making the right choices in who to hire, what skills to look for during the process, and when to choose between full-time employees and contract work.

Is Your Company Working with a Hairball Infrastructure?

Clients consistently demand more from services firms, including faster time to completion, more specialized projects, and a wider variety of services. In response, firms today are quickly adopting new applications to keep up with rapid changes in their industry and increase customer retention. With focus on keeping pace with modern demands, these fast adoption strategies may not take proper software integration practices into account, resulting in data silos.

The Top 6 Pressures Facing Services Firms Blog Series: Short-Term, Project-Based Work

The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.

How an Operational System of Record Enables Full-Cycle Resource Management

Effective resource management requires continual iteration and optimization for companies to better understand how they can make the most of their workforce. Using a strategy known as Full-Cycle Resource Management, businesses can continually understand and improve resource utilization, no matter the industry.

The Importance of PTO Planning

The holiday season is here and businesses everywhere are preparing for the impact of paid time off (PTO) on the availability of their workforces. While the end of the year highlights the toll PTO can have on business operations and profitability, companies are affected by holidays, vacation, and sick days all year round.

How to Improve Your Chances of Project Proposal Approval

No matter the size of the business, a successful services firm depends on successful project proposals. While no two business-client relationships are the same, there are certain elements that will improve the chances of any project proposal being approved. Including these elements in your proposals will give you greater confidence in your client relationships and enable you to accurately plan resources for future projects.

Secrets of Success for Professional Services Leaders

Becoming a leader in the professional services field requires adaptability. Learning from today’s high-performing services businesses and tailoring their winning strategies to your own unique challenges and goals is key. Mavenlink’s 2018 State of the Services Economy Report surveyed 576 executives from different service-centric industries to better understand how businesses both succeed and fail in today’s market. High-performing services organizations, those who reported achieving 91-100%...

5 Easy Ways for Your Company to Give Back This Halloween

It’s almost Halloween, a time for costume contests and decorations to spice up offices everywhere. But Halloween isn’t just an occasion to inject some fun into your business. Halloween is the perfect time to begin giving back to the community in unconventional but important ways that most companies wait until Thanksgiving to start.

Here are five ways for your business to have fun and make a difference this Halloween season.

Client Success: ServiceTitan Improves On-Time Project Delivery by 20% With Mavenlink

ServiceTitan is a field service software and mobile app company that supports residential HVAC, plumbing, electrical, and other home service businesses, both in the office and in the field. Find out how Mavenlink helped ServiceTitan improve on-time project delivery by 20%.

An Interview with Jeanne Urich of SPI Research

Global research, consulting and training organization Service Performance Insight (SPI) Research's two principals, Jeanne Urich and Dave Hofferberth, bring more than 70 years of combined experience in workforce productivity from both a consulting and analyst perspective. SPI Research recently published their 2018 Professional Services Global Pricing, Compensation, and Utilization Report and their Professional Services Maturity™ Benchmark survey is open until December 1. The Benchmark will be...

The 5 Most Critical Moments During Project Collaboration

Healthy project collaboration demands continual effort and concentration. However, there are times during the lifecycle of the project where effective communication and collaboration become even more critical to success.

What are the Most Critical Project Management Skills?

The demand for critical project management skills continues to experience remarkable growth around the world and there seems to be no slowing down. Triggered by high attrition rates, retirements, and the escalating demand for project talent, it is anticipated that a talent gap will develop in the project management field during the next decade.

In fact, the Project Management Institute’s recent Job Growth and Talent Gap report estimates that almost 88 million project management professionals...

4 Tips for Conquering Resource Management

For those leading a Professional Services organization today, it may come as no surprise that seven of the top ten business challenges that peers expressed in the 2018 State of Professional Services report are linked to the topic of resource management. Another recent professional services industry study conducted by market research firm, Research Now in conjunction with Mavenlink, found similar results with the challenges of “forecasting resource demand” and “managing unplanned change”...

Six Great Collaboration Tools for Your Busy Company

Project collaboration tools help teams become more productive and agile by doing the heavy lifting in terms of automating workflows and collaboration related tasks. These tools should address the key functions within a project lifecycle, such as communication and customer relationship management. As more project teams become remote, these tools can help teams stay in constant communication while maximizing productivity throughout a project lifecycle. Project collaboration tools can play a...

How to Better Align Sales and Service Delivery Teams

This week, more than a hundred thousand professionals from all over the globe will meet at the Dreamforce 2018 conference in San Francisco, hosted by the world’s leading SaaS customer relationship management (CRM) company, and Mavenlink partner, Salesforce. To commemorate the start of the event, we wanted to cover a topic pressing many services organizations today: how to better align and communicate with their sales counterparts so services work is better planned and executed..

Client Success: MGT Consulting Increases Margins by 50% With Mavenlink

MGT Consulting Group is a nationwide management consulting firm providing diverse services to a variety of public sector agencies and educational institutions. Find out how Mavenlink helped MGT increase revenue, sales, and margins by 50%.

4 Resource Management Practices that Improve Business Agility

Historically, services organizations have managed the planning and scheduling of resources through informal ways, where tribal knowledge is a critical element of the process. For example, resource planners often have years of history and close working relationships with many personnel, with conversations across the office, email, unintegrated point solutions, and spreadsheets most commonly used.

Why Project Collaboration Matters

The traditional workplace has been and is continually shifting toward a globally sensitive and complex digital environment. This means operating environments are impacted by increasing automation, required continuous advancements in technology, increased mobility, a faster pace of change, constant connectivity, the need for increased transparency, and accountability. Just to keep up, organizations are recognizing the need to make changes in how they plan and execute strategically focused...

Transformative Learning and Leadership

Albert Einstein is quoted as saying that "The significant problems we have cannot be solved at the same level of thinking with which we created them." This quote sums up many volumes of research and understanding on the subject of creating successful transformations. It recognizes the primary force that is present against all change – the status quo. Change management expert Kurt Lewin has created a Force Field Analysis Change Model, which has become a staple for change agents, managers and...

The New World of Work

Let’s start with the obvious: the digital disruption that is upon us is having a dramatic impact on professional services and creative marketing firms. Because so much of the project deliverable can be digitized, it means that the information that’s being created and distributed can be moved quickly and easily from anywhere, anytime. Therefore, it stands to reason that the people who are moving this information can be anywhere as well. A strong signal and a laptop is all that’s needed to...

Mentoring for Success

Julie Kantor of the Huffington Post asks the question: “What increases employees education and learning; saves company high turnover costs; develops leadership and management skills; and saves people time and money to focus on the big priorities?” Her answer is mentoring—more specifically, mentoring in the workplace. In this blog we’ll review some key aspects of mentoring and why it’s become so popular. We’ll also explore why mentoring for people that do not know what their career goals...

Mavenlink Introduces M-Bridge Integration & Extensibility Platform

The cloud has transformed the way businesses operate, making it easier to connect teams and systems that are at the center of companies’ operations. Businesses across every industry are seeking out digital transformation in the hopes that it will provide increased agility and effectiveness. However, in the services industry, these new technologies have mostly hindered progress by creating a hairball of tangled systems and processes.

Optimism and Trust: Guideposts for a Changing Global Economy

A new study by PwC on the mindset of CEO’s indicates a very high level of Optimism. And optimism requires a level of trust. Trust by clients and trust in one’s own abilities to deliver. We’ll look at both.

Primitive Spark Improves Utilization and Profit Margins More Than 100% with Mavenlink (Video)

Digital marketing agency, Primitive Spark, began their search for one, unified project management tool about two years ago when faced with immense growth. Enter, Mavenlink.

Client Success: Talisys Increases Utilization by 16% with Mavenlink

Talisys is a national software and solutions firm that serves the front and back office teams of brokerages and broker-dealers. Find out how Mavenlink helped Talisys increase utilization rates by 16%.

Navigating Your Career

If you work in the creative or professional services industry, you have probably developed some pretty well-tuned people skills. So much of the work in the services business takes people skills. Whether it’s project or resource management, or running the creative team, it’s a sure bet that you have to collaborate and find ways to work with others. These skills that you’ve developed are valuable, and they provide options for promotions and movement within your organization or perhaps...

Basic Principles for Leading Change (Part 2)

From project and resource management to creating an operational system of record to training and morale issues, change is not typically well received. In fact, the status quo can be a company’s most profound challenge. For the services industry, where people are the product, the challenge becomes even greater when it comes to initiating an effective and positive transition. In the ebook Five Trends Shaping the Future of Services Delivery, the report opens with this statement: “Delivering...

Basic Principles for Leading Change (Part 1)

What are the rules of engagement that leaders must adhere to in order to create effective and positive change in their organizations? How did Lou Gerstner, former chief executive of IBM, lead one of the most successful business transformations in history? How do leaders of professional services organizations in today’s global, networked and competitive economy create change that helps their company operate better? The short answer is that it’s different for every company because of the...

The State of the Services Economy APAC Edition

The following are highlights from the 2018 State of the Services Economy Asia-Pacific (APAC) Edition, the only report that specifically looks at what is happening in services industry.

Myers Media Group Improves Team Productivity by 50% with Mavenlink

Myers Media Group offers organic search products and services that help enterprise websites reach their broadest market share in highly competitive spaces. Find out how Mavenlink helped Myers Media Group improve team productivity by 50%.

Injecting Purpose into an Organization

How do leaders inject a higher purpose into their organization—something that will propel the team to its greatest version of itself with motivation and a common sense of destiny? What can I do to get them more interested in their work? These questions were tackled in this month’s Harvard Business Review. In their article “Creating a Purpose-Driven Organization,” authors Robert Quinn and Anjan Thakor provide some keen insights indicating that it might be the approach and not your people:

The State of the Services Economy UK Edition

The following are highlights from the 2018 State of the Service Economy UK Edition, the only report that specifically looks at what is happening in services industry.

How to Transform Your Mindset in Today's Digital Revolution

We have written here many times how pronounced the digital revolution has been and its impact on professional and creative services firms. We’ve referenced articles and research on transformation and the agents of change that have been manifested in what most would agree is a disruptive landscape and industry that is struggling to stay current with today’s most sophisticated best practices. There continues to be much said on the nature of disruption and debate over what are the best...

Reaching Digital Maturity

Two new studies this year reflect a fast changing digital landscape where the separation between forward thinking, mature organizations and all others is widening. The pace of business globally is accelerating, putting enormous pressure on all types of industries, especially professional services. To get ahead of the digital curve, companies not only need to adapt and adjust to new technologies—they also must identify the leaders and champions within their organizations that can navigate...

The Misunderstandings About Millennials

I’ve had a chance to observe Millennials at close range in their natural environments. My work places me smack in the middle of a sea of young people, all striving for success. I can see how important relationships are to them, and I understand that what they see as important—like how the companies they work for and the brands that they consume should positively impact the world and society—is often out of sync with where they are today. Many just seem out of sync period.

Networking Icebreakers

There has definitely been a trend over the last decade to use distributed teams as part of most professional services companies’ project delivery systems. Technology has enabled seamless interactive and collaborative communications, which makes working remote extremely easy, both for the company but also the employee or contractor. And just as this has become an accepted model for marketing and professional services firms, it has also spawned a number of new networking venues. It appears...

5 Tips for Improving Resource Utilization

Growing your service-sector business in a sustainable manner is a top priority. You’ve hired the best talent to help you achieve this important goal. The trouble is, for the growth to be sustainable, effective resource allocation and utilization is a must, yet this may not be your strongest suit. To reach your goals and maintain a lead in your market, it is vital for to you understand the significance of improving resource allocation and utilization rates for your specific business. We’ve...

Keeping Good Employees

In the professional services world, it’s all about your people. Your clients pay for their knowledge, experience and wisdom. Your people are definitely not a commodity. They are the defining forces of your brand, and each individual adds to the collective image of your firm. To keep your team engaged means having a thriving culture that supports who they are and allows them to grow and succeed. Yet, even if the culture is considered “great” people still leave. In this article we’ll explore...

Timing is Everything: Keys to Successful Marketing Performance Measurement

When the customer is ready, the message will appear, or maybe it “should” appear. So says a recent research study prepared by Bain and Company. They interviewed 1700 marketing executives globally in both consumer and business-to-business industries. The goal of the research was to determine what the leaders were doing that the laggards were not. The answer is simply a matter of timing.Time for a Change

Digital Transformation Meets Generation Z

“At its most fundamental level, digital transformation is about the ability of organizations—and their leaders and employees—to adapt to the rapid changes created by evolving digital technologies,” explains Gerald C. Kane, professor of information systems at the Carroll School of Management at Boston College. “The challenge is that the gap between what is possible technologically and what companies are actually doing is growing wider,” says Kane. Can a new generation that is truly a...

The Changing Landscape of Work

The office of the future will not be totally automated, nor will it be filled with millennials. The trends that we’ll discuss in this review suggest that the nature of how work gets done in the future is, in many ways, still unknown. What is known is that it’s changing, and the new worker of the future will have more tools than ever and will be more comfortable using them. Additionally, the environment for the office worker of the future will be mixed, and research suggests there are fast...

Join Us At HubSpot's Digital Agency Day 2018!

Want to connect with 10,000+ agency professionals to learn from agency owners, thought leaders and agency consultants about agency growth, trends and strategy?

Client Success: Scale My Empire Triples Project Margins With Mavenlink

Scale My Empire (SME) was founded on the idea that the key to small business success is the implementation of the right systems. Find out how Mavenlink helped Scale My Empire triple project margins.

The Connection Between Wellbeing and Workplace Performance

As a student and advocate for positive change, I’ve reviewed a great deal of research that points to the fallout and heavy toll that change can bring. The one word that most often gets blamed for the negative impact is stress. More specifically, work related stress. Eastern Kentucky University (EKU) has compiled an article that can attest to the widespread challenges that stress creates in the workplace. From their website they quote the CDC:

How Leading Experts Gauge the Health of Projects

One of the many challenges of project and resource management is viewing the up-to-the-minute health status of projects from multiple angles. We turned to a roster of resource management experts to weigh in on some best practices.

G2 Crowd's Top 20 Project Management Software Solutions

Finding the right project management software for your projects and business needs can be like looking for a needle in a haystack. G2 Crowd shared their top picks to help take the guesswork out of this daunting task.

Change Management Scorecard

This is the third installment of our series on managing change in today’s networked economy. We started with a focus on professional services and the transformation taking place in that sector as markets and competition all seem to be moving faster than ever before, indicating the need to keep up with the speed of change. The cost of not keeping up with these changes or not initiating the right new system to manage change can cripple a company. This is especially true and obvious for...

Client Success: Navigant Consulting Increases Efficiency to Drive Profitability

Navigant Consulting applies experience, foresight, and industry expertise to pinpoint emerging opportunities to help build, manage, and protect the value of their clients' businesses. Find out how Mavenlink helped Navigant increase efficiency to drive profitability. 

Change Management Needs a Change

There is nothing more predictable than change. It is, as they say, the one constant in the universe. However, the volumes of analysis and research on the subject of change only provide a peek at how change may impact our individual business. In other words, there is no magic wand solution for managing change that works predictably for everybody. Where would the fun in that be?

Change Management and the Transformation of Professional Services Organizations

We’re in the age of both digital disruption and radical innovation, which can cause many professional services firms to cringe at the implications. Why? Because how these firms adapt to change determines their success. Adapting alone to simply fit in with a trend, however, will not be sufficient for this next wave of global technological disruption. So what kinds of changes can be expected? For professional services firms there are two to consider.

An Introduction to Rescuing At-Risk Projects

In any given project, there are many interrelated and moving parts—tasks, milestones, dependencies, costs, resources, deliverables—that need to be carefully managed. Adding to that, many times a project manager is concurrently managing many different projects, all with different scopes, priorities, resources, and stakeholders. 

It's no surprise then that projects run into trouble every day. Sometimes, despite your best efforts, things go wrong. While you may know this to be true, when it’s...

Are You Ready for GDPR?

Organizations are struggling to comprehend the impact of GDPR. They are faced with a barrage of often misleading, inaccurate or incomplete commentary from across the industry. It is time for many to stop, breathe and think before focusing on what is arguably the most significant change to data privacy there has ever been. GDPR is a lengthy piece of legislation. It took four years of debate and negotiation before the legislation was passed by the EU Parliament in April 2016. Legislators...

[Video] AMP Agency Reaches Billable Utilization Targets with Mavenlink

AMP is a brand ecosystem agency that architects cohesive brand ecosystems and digital products that grow businesses. It was important for AMP to find a tool that provided the leadership team real-time access to the health of client portfolios and the business. Enter, Mavenlink. 

Do You Communicate or Collaborate?

Too many projects fail because of a lack of communication. A report by PMI in 2013 stated that “$135 million is at risk for every $1 billion spent on a project. Further research on the importance of effective communications uncovers that a startling 56 percent ($75 million of that $135 million) is at risk due to ineffective communications.”

Digital Disruption's Impact on Leadership

What elements create the effective leadership skills that are critical to managing digital disruption? Research from IMD suggests that certain leaders are equipped to thrive amidst today’s digital transformations. They possess certain skill sets and sensitivity to their team's and customers' needs and exhibit behaviors that exemplify the nature of Agile leadership: From IMD: “The research revealed that leadership effectiveness in disruptive environments shared many of the same...

Why Collaboration Doesn't Always Work

We live in a networked economy where connections are currency and collaboration and teamwork have become the fundamental tools for today’s knowledge-based professional services firms. The success and rise of the collaborative economy underscores just how critical it is to be able to form and join highly productive teams. “The best team wins” has never been more true, and with digital disruption sitting on our doorstep, we’re collectively poised to move toward the future of work where all of...

The #1 Challenge in Resource Management (According to the Experts)

Resource management is a complex practice that continues to challenge even the most sophisticated of companies and experts. The many moving parts involved in a project from inception to completion makes the practice extremely fluid and hard to predict.

The Essentials to Leadership

Being in a leadership role can be a challenge. This blog post will provide tips on how to move from the "weeds of management" to the "light of leadership."

Welcome to the Future of Work [Video]

Service organizations have a problem. A big problem. The business environment around them is rapidly changing and the complexity of managing their businesses is accelerating.

Introducing Full-Cycle Resource Management

In services, success relies on getting the resources with the right capabilities, on the right assignments, and at the right margins. Effectively managing this process is important for client satisfaction and successful project delivery. It is also extremely valuable. 

7 Capacity Planning Steps to Avoid Project Management Nightmares

Most individuals think of capacity planning in terms of supply and demand in product-based industries; it equally applies to service industries and is a critical component of project management. Here are some steps companies and project managers can take to avoid nightmares.

Anywise Consulting Reduces Time Spent on Reporting by 60% with Mavenlink

Anywise Consulting was established in 2014 in Brunswick East (VIC), Australia to deliver Specialist Business Development, Engineering, Project Management and Logistics Support. When faced with significant growth, Anywise began the search for a new tool to support their vision for the future. Enter, Mavenlink.

The Seven Most Popular Business Books Today

There are so many business books out there it's hard to choose just one.  Right now, I’m looking for the next  book to read and and did a search on Google for the "Best Business Books of 2017" to see what the best options are. This is what I found.

AgilOne Improves Services Profit Margins by 25%

AgilOne is the leading customer data platform for enterprise B2C companies. AgilOne's vision is to restore the personal relationships companies once had with customers before channel-specific marketing silos got in the way. Learn how Mavenlink and AgilOne joined forces to improve profit margins by 25%. 

The 30 Most Popular Project Management Articles from 2017

Project management is one of the most rapidly growing fields globally, because of its highly valuable application towards strategic business goal attainment.

Organizational Change is Only as Difficult as You Make it

Since the very early days of understanding organizational change, experts have concluded that 70% of the companies attempting organizational change will not achieve their desired goal. That is, they fail.

AMP Agency Reaches Billable Utilization Targets with Mavenlink

AMP is a brand ecosystem agency that architects cohesive brand ecosystems and digital products that grow businesses. It was important for AMP to find a tool that provided the leadership team real-time access to the health of client portfolios and the business. Enter, Mavenlink. 

60 Quotes to Inspire Collaboration in the New Year

Many startups have been transformed into some of the most impressive and admired brands today due to hard-working and cohesive teams. Seldom has anything of greatness been the result of a solo effort.

The Eight Tough Questions to Ask About Your Company's Strategy

One thing about the New Year that we can be sure of is that there will be change. The marketplace, where we work, our own personal goals, and resolutions can put us in a state of flux and unknown. 

The 6-Step Guide to Customer-Centric Project Management

Project management has never been more complex. The pace of work today, an increasingly competitive environment, growing demands from clients, and downward pressure on project margins, has made it significantly more challenging to deliver project-based work efficiently and profitably.  

What is an Operational System of Record?

We have exciting news! Today we announced in a press release that Mavenlink has emerged as a Leader in G2 Crowd’s Best Project Management Software grid. The news follows the recent announcement that Mavenlink is also ranked as a Leader in G2 Crowd’s Best Professional Services Automation Software (PSA) grid, positioning it as the only solution to be ranked as a leader in the two prominent software categories. 

CloudCraze Doubles Billable Utilization with Mavenlink

CloudCraze is a robust B2B commerce technology that allows businesses generate online revenue fast, easily scale for growth, and stay 100 percent connected with customers. Learn how CloudCraze managed to double billable utilization with Mavenlink.

GRASP: Five Steps to Present a Compelling Argument

I have spent a number of years working in marketing, strategic planning, and branding and I’ve observed just how critical it is to be able to present one’s point of view and get people to “buy in.”

15 Unique Ways to Give Back This Holiday Season 

The holidays are a great time to give back to those less fortunate. Take a moment to perform a small act of kindness before the new year comes around! There are tons of different ways that you can give back this holiday season, below are just 15 unique ideas! 

The White-Collar Gig Economy [Infographic]

Our most recent research report highlights the dramatic transformation occurring in today's economy—the shift to contract work. The infographic below will introduce the concept of the growing white-collar gig economy and the four trends driving this shift.

Brand-Aid: Crafting a Personal Brand Strategy

Selling products and services successfully is totally dependent on how the product or service —the brand— is perceived. Everything about the brand sends a message and creates an impression.

The Essence of Leadership: Five Things to Learn by Teaching Others

Working and existing for many years as a consumer, marketing professional, teacher and writer, I’ve come to the obvious conclusion that I don’t know it all. 

62 of the Best Leadership Quotes to Boost Your Motivation

Leadership is a difficult skill to master and it often requires inspiration from others. If you are looking for the motivation to be a better leader, but are struggling to find it,  read the blog below and find 62 of the best leadership quotes around. 

The Problem with Today's Tech Stacks

Services organizations have been historically underserved by technology and it's time for a change. This blog uncovers the challenges faced by service organizations looking to scale during the age of digital transformation. 

How to Leverage the “Collaborative Mindset" for Business Success

This blog focuses on how collaboration can lead to organizational success and the steps required to get there. Understanding how to establish a collaborative mindset is absolutely critical when looking towards growth. 

Golden Spiral Increases Utilization Rates by 21% in Two Months

Golden Spiral is an integrated marketing agency focused on meeting the unique needs of B2B companies in the technology arena. Established in 2011, the company excels at translating complex tech-driven offerings into market-focused solutions that speak to buyers' real needs.

Introducing the Services-Centric Tech Stack

Welcome to the digital age, where technology is the central axis of our world and applications allow us to do things that were previously unimaginable. This new era has moved the pace of innovation forward at a blistering rate. Businesses are required to adopt new technology or risk getting left behind. 

Short Quiz: What Makes Us Happy at Work?

When it comes to the subject of happiness, I’m a willing listener and life-long learner. That’s because happiness is often very elusive for people, especially when it comes to being happy at their job.  

5 Steps for Managing a Remote Project Team

We live in a connected world. Such a connected world, that even with a project manager in New York City, a front-end developer in San Diego, and a content manager in Canada, it is still possible to conduct efficient business...if you adjust accordingly.

The #1 Challenge in Project Management (According to the Experts)

Project management is a complex practice that continues to challenge even the most sophisticated of companies and experts. The many moving parts involved in a project from inception to completion makes the practice extremely fluid and hard to predict. Even the experts, with years of work in the project-based arena, recognize the pressures on a day-to-day basis.

The "Wait" Problem Solved: Five Steps to Reduce Procrastination

In a recent Harvard Business Review article, research identifies seven key characteristics that make a task "procrastination-worthy." Learn how to combat these productivity-blockers and watch your work ethic soar.

Uncovering the Challenges Associated with Managing Contract Workers

The Gig Economy is growing, quickly. Many employees that once worked full-time jobs have opted out for a more independent and fluid role in today's contract workforce. Gig work is on the rise, and this blog discusses the challenges associated with managing contract workers as opposed to full-time employees.

Understanding the Relationship Between Company Culture and Brand

In a recent Harvard Business Review article, Denise Lee Yohn discusses the challenges organizations face when trying to establish a brand that is in line with an audience's needs and wants. This blog explores what steps can be taken to ensure your culture, brand, and audience are all in sync. 

Project Management Lessons from Mavenlink CEO Ray Grainger

Mavenlink's Founder and CEO, Ray Grainger, has recently been featured in Bruce Harpham's book Project Managers at Work. In the interview below, you can learn more about how Ray got involved in project management, and most importantly, how Mavenlink came to be. 

The Gig Economy Demands Expert-Level Contractors

The emergence of a flexible and liquid workforce is changing how businesses can innovate for the future. A major trend of the gig economy is the growing demand for expert level (rather than entry level) contractors and freelancers. 

The Secret to Success: Leverage the On-Demand Workforce

In our most recent report, Mavenlink and ResearchNow joined forces to survey over 300 executives across a diverse range of industries to understand how on-demand workers are changing the way we do business. The research confirms that businesses in every sector are adapting to the reality of a gig economy.

Monday Blues? Research Reveals 9 Ways to Get Better Sleep

Mondays are better when you come in refreshed. It’s all too common to see people with Monday blues, feeling ill at ease, having trouble focusing and thinking clearly, or generally seeming less motivated. When that happens, your projects become at risk: You may be slower to spot issues and less sharp at resolving them. In fact, here are all the ways poor sleep could contribute to a reduced quality of work.

Introduction to the White-Collar Gig Economy

Our most recent research report highlights the dramatic transformation occuring in today's economy—the shift to contract work. This blog will introduce the concept of the growing white-collar gig economy and the four trends driving this shift. 

Movement Marketing: How to Start a Brand Revolution

Deloitte wanted to understand how brands could create a movement. They interviewed seasoned marketing professionals and reviewed all of the published materials on the subject. The entire article is here.

Company Vision: What You See is What You Get

There is a variable that exists in every business venture, but is often misunderstood or overlooked completely - a component that when activated and integrated into a strategic plan produces not only corporate alignment but often a singular competitive edge and point of difference. It's the Vision.

10 Performance Metrics Examples Project Managers Can't Afford to Miss

Project management is riddled with complications. It is imperative to keep track of performance metrics throughout the entirety of a project's lifecycle. Keeping track of key performance indicators allows a more accurate understanding of project status, success, and profitability. Check out these 10 examples of key performance metrics that every project manager can't afford to miss. 

The Importance of Culture in Growing Organizations: Part 2

Last time we looked at  company culture, we discussed how leaders have a direct impact on their organizations. This time, we’ll review other factors that influence how a company’s tribe will perform.

Customer Loyalty 101: The Do's & Don'ts

Customer loyalty can seem elusive at times, going from fleeting to in abundance. There are multiple factors that impact a customer’s decision to remain loyal, especially within the services industry. Here are just a few of these factors and ways to improve customer loyalty.

The Importance of Culture in Growing Organizations

A major challenge for most growing organizations involves establishing a healthy and positive company culture. It is extremely difficult to get the entire organization on the same page — learn how to overcome this collaborative challenge with the tips below. 

How Service Industries Can Develop a Sustainable Competitive Advantage

What gives your company its competitive advantage? Here are some of the considerations and risk factors companies like yours need to weigh to establish a sustainable competitive advantage.

CommonPlaces Improves Employee Satisfaction 100% with Mavenlink

CommonPlaces Interactive is an award-winning digital agency specializing in web development, inbound marketing, and online strategy. They began searching for a project management tool when trying to juggle multiple apps. 

The Key to Success for Services: Moving Operations to the Cloud

There are very few industries that can benefit from adopting a cloud-based technology environment like the services industry. The shift to the cloud has occurred across all facets of our economy—but project, rather than product-based organizations, experience a greater cost-benefit from moving operations and data to the cloud. 

The Future of Leadership: The Trends You Can't Ignore

Deloitte University Press has recently released their fifth annual report on Global Human Capital TrendsA few weeks ago we unpacked trend number one, this week we’ll focus on what kinds of leaders are for the future of work. 

The Five Most Motivational TED Talks of All Time

Leaders and employees both struggle to understand the levers that actually drive workplace motivation. When searching for methods to keep yourself, or your team, motivated and excited to work, one of the best places to start is with a list of motivational TEDTalks—especially on a Monday.

The Cloud is Here to Stay: Be Prepared for the Challenges that Come with the Switch

Moving systems and services to the cloud has many known business benefits. However, as relatively new trend, there are understandably still questions and concerns surrounding reliability, availability, and what parts of the business should be hosted in the cloud.

Five Tips for Managing the Remote Workforce Like A Boss

Remote work is becoming the norm rather than just a buzzword in 2017. Many organizations are realizing that as the economy evolves alongside technology, the workforce is experiencing some major shifts as well. 

How the Road to Success is Changing for Professional Services Organizations

Deloitte University Press has recently released their fifth annual report on Global Human Capital Trends. In this article, we summarize key findings from the first of ten emerging trends presented in the Deloitte report. 

Client Success: Paragon Consulting Boosts Profits on 75% of Projects

Paragon Consulting, a Gold Certified Sitecore Partner, specializes in taking client websites to the next level with custom software development. Find out how Mavenlink helped Paragon boost profits on over 75% of their projects. 

How the Rise of the Remote Worker Will Change the Economy Forever

The digital age is driving major transformation in the workplace. These forces are altering nearly every aspect of business, not to mention, a new class of employee has emerged: the remote worker. Who are remote workers and how do they benefit our modern economy?

Step Up Your Collaboration Skills with Video Conferencing

As technology continues to support our collaborative endeavors at the workplace, teams are demanding a myriad of software tools for communication and conferencing across offices. 

Understanding Project Metrics: Total Availability by Month

In services, there is a constant struggle to manage supply vs demand.  A few questions to consider: Do you have the number of resources required to complete your work, and can you successfully handle taking on more work? 

Project Management, The Hollywood Model & Flash Organizations

Project management challenges exist across a number of industries, business models, and circumstances. In today's economy, most business leaders need to be aware of project management best practices— chances are, they will come across a complex project within their own organization that requires PM expertise. 

The Gig Economy, Digital Platforms, and Independent Workers

Independence Day is upon us! In honor of the day that Americans celebrate their freedom, we thought that alongside the red white and blue festivities, there was no better time to recognize the phenomenon that is currently transforming our economy—the independent worker.

10 Influential Quotes on The Service Level Economy

We are in middle of a major transformation that will change how we work forever. We have left behind old business models and have entered into a client driven, Service Level Economy

Understanding the Most Common Process Mistakes in Project Management

The following blog will dive into the challenges and potential solutions associated with process at a project-based organization. These project management mistakes are procedural, and completely avoidable. 

Quick Guide: How to Define & Calculate Billable Performance to Target

Services firms have a profound need for business intelligence (BI) to make sense of vast information in order to make profitable decisions. Without this clarity, success is just an illusion.

The First Three Sections Required for a Great SOW (Statement of Work)

In this article, you’ll discover what belongs in each section of your SOW (statement of work). Within each section, short example text is provided to demonstrate what a successful SOW looks like.

Five Tips to Cure Project Team Procrastination

For teams focused on project-based work, deadlines are imperative. Ask yourself this question: Are you letting procrastination get in the way of delivering projects?

The Four Biggest Threats to Profit in Services

The phenomenon of chasing growth at the expense of margin is nowhere more visible than in the services industry. Winning a new piece of business, no matter how much money it contributes to the firm, may actually be detrimental to success.

How to Solve Three of The Most Common Resource Management Challenges

Unlike companies that produce and sell products, service organizations make money by billing out the time of their resources. As a result, people are usually the largest expense for a services firm, as well as the biggest risk.

How to Create a Competitive Business Analysis

Even if you think you’re the first to have a business idea, there are likely other options in the marketplace. There is always someone out there offering something competitive to your product or service.

How to Measure Planned and Actual Utilization Percentages

Project profit is only one part of what drives business. Companies can have profitable projects, and yet still lose money. This is typically from having too few employees working on revenue-creating projects.  

What Does a Project Manager Do? Five Signs You Need a PM

Project managers are responsible for the success of each product and service your company delivers. They are responsible for the financial success, client satisfaction, and smooth collaboration of every task your company undertakes. But what separates a project manager from a team leader, and what are the signs you need more project managers or better ones?  We asked five experts around the globe for signs you need a new PM. Here is what they said.

13 Tips & Tricks to Maintain A Healthy Work Life Balance

Today, it is harder today than ever to pull yourself away from work—thanks, in large part, to mobile technology. So, how do we manage to balance work and life today? 

11 Super Simple Productivity Hacks That Will Immediately Change Office Morale

Ever wonder how that one person in the office always manages to get things done without seeming too stressed or completely overwhelmed? This blog will discuss everything from tech gadgets that enhance productivity, to advice for stressed-out employees.

An Introductory, Three-Step Guide to Dealing with Difficult Clients

Clients — we love them. We need them. And sometimes when they ask for so much, we wonder, “Is this still worth it?” It’s important to always consider a client relationship as a partnership, and this implies equal value.

SMITH Automates Operations and Frees Up 400 Billable Hours with Mavenlink

SMITH is the leading agency delivering fully integrated digital commerce solutions. In 2012, they began looking for a solution that would help streamline operations. This was the start of the SMITH and Mavenlink relationship. 

50 Proven Project Management Techniques from 50 Leading PM Experts Today

Trying to find top project managers and thought leaders with stellar PM advice to assist project teams with project planning and execution is critical...and it can be daunting.

The Surprising Truth About Employee Turnover

Employee turnover is a major issue, especially at small to mid-sized companies where the cost of losing employees is a lot to bear. Retaining employees means ensuring their success within your organization.

The Four-Step Guide to Dealing with Difficult Customers

In 30 years of serving clients, I’ve seen all sorts of situations, from clients who communicate poorly to those who seemingly can’t be pleased.  Oftentimes, there were steps on my end I could take to make the situation better with any relationship. In this post, I’ll share with you the four core best practices I’ve learned for dealing with difficult customers.