Service Science: The Missing Ingredient in Your Services Firm’s Strategy

The global services industry is in the midst of massive growth and evolution, with companies expanding their services and radically changing the way they do business. However, many organizations and the software solutions they depend on have failed to evolve to support their changing needs.

How to Succeed in Change Management

Successful implementation of new technology is as much about the change management process as it is about the quality of the software. If you don't manage your team through change, it doesn't matter how good the technology is - it will never reach its potential.

Building the Optimal Implementation Team - What You Need to Know

So you're ready to make the move to the Mavenlink Industry Cloud for Professional Services™ and your Client Success Manager (CSM) is asking for dates and times for the kickoff and wondering who will be involved in your implementation. It’s easy to feel overwhelmed with all the upfront important decisions that need to be made.

Do You Have What it Takes to Scale Your Professional Services Business?

Growth is the hallmark measure of success for all organizations - especially in the professional services industry. But scaling your professional services business is difficult when you have slim margins from outdated software solutions, process bottlenecks, and underutilized talent. To pursue higher profits and your competitive advantage, first ensure that your organization has removed the barriers to scale.

Mavenlink Industry Cloud for Professional Services™ - What is it and Why Do You Need It?

The increasingly complex, fast-paced world of professional services needs more than talented workforces and insightful managers, it needs a technology solution that can identify and support everyday business at the speed of demand.

The Unified Data Model and Its Superpowers in Resource Management

A goal for many professional services firms is to make decisions and execute processes based on dependable insights. But knowing where to begin isn’t always obvious?

Are Your Clients Unhappy? Look for These Signs

For services-based businesses, two things are essential: providing consistently high-quality work and staying in tune with your clients’ needs. While this may seem obvious, it’s easy to miss the telltale signs of an unhappy account—especially when your days are filled with back-to-back projects for multiple companies.

Make Every Minute Count: Why Time Tracking Still Matters

The term “time tracking” can bring to mind the outdated practice of punching in and out and bosses who furiously micro-manage every second of the workday. But these negative connotations overshadow the good side of time tracking. Making it easy for managers to see exactly how and where their team members are using their time actually leads to many positive outcomes—which aren’t achievable without that visibility.

How Data Science Training Gives Project Managers an Edge

Successful project management requires data insights—now more than ever before. While today’s project management solutions deliver automated insights during planning and review, being able to truly understand, analyze, and communicate these insights is critical for the project manager of tomorrow. And that calls for strong data science skills.

5 Ways to Avoid Cutting Your Workforce

The year 2020 was a challenging time for businesses around the world in nearly every industry. The COVID-19 pandemic brought sudden changes to daily work life and reduced revenue in ways that have left organizations scrambling for solutions. In many cases, layoffs have been the go-to solution for companies looking to reduce costs and maintain margins. However, downsizing your workforce is not the only way to reduce costs and, in many cases, may create more complications for teams who...

Online Collaboration in 2021: Evolution or Revolution?

The world of online collaboration and communication has become an increasingly important aspect of every business, driven by the switch to digital files and distributed workforces. Whether you are working completely remote, in a centralized office, or a combination of the two the COVID-19 pandemic has made online collaboration even more critical to the success.

Retooling the Tech Stack: What Does the Pandemic Expose About Your Technology?

The COVID-19 pandemic has created new challenges for businesses around the world, forcing companies to adapt to new work circumstances and revealing processes that no longer work in this new way of doing business. It has also exposed weakness in the technology solutions that companies have depended on for years.

The Essential Elements of a Project Timeline

In project management, it’s well known that organization is critical for success. The clear communication of goals, targets, and deadlines establishes the foundation for each team member to accomplish individual tasks in a prompt and productive way while keeping the overall objectives in mind. A project timeline is an essential management tool that chronologically tracks stages, intermediate milestones, and deadlines to keep all team members engaged and aware. When interdependencies and...

How to Create a Project Budget That Works

Every successful services business has a deep understanding of project budgets and what it takes to create an accurate budget and stay on target. While this may seem straightforward there are many complicating factors that must be taken into account regarding a project’s budget and keeping it on track. Success for a company demands a well-rounded knowledge of how to create a project budget that is realistic, achievable, and ultimately in service of healthy profit margins.

5 Steps to Measure Your Project Outcomes

Note: This is an excerpt from our ebook, “Outcomes Engineering: Your Winning Formula for Success.” Download the full ebook to learn more.

Do you know the difference between project outputs and outcomes? Outputs are the deliverables of a project or client engagement. Outcomes are the level of performance or achievement that occur as a result of the activity or services your organization provides. Outcomes are changes in behavior or conditions that reflect a positive impact, and are specific...