Now more than ever, agencies need to be at the top of their game to be profitable and scale their success. The shifting realities of the professional services industry don’t make that an easy task. When given the best tools, working your way past the following five challenges is more than possible.
The increasingly complex, fast-paced world of professional services needs more than talented workforces and insightful managers, it needs a technology solution that can identify and support everyday business at the speed of demand.
The liquid workforce is gaining momentum within professional services organizations, with contractors providing an elastic approach to resource management that would otherwise be impossible to achieve. Highly skilled individuals can be hired according to an organization’s need to scale up or down at will. Employing these temporary, specialized workers keeps operations agile and lean, while still allowing innovation, and meeting ever-increasing client expectations.
The success of every business, no matter the industry, depends not only on the size of their teams, but on the skills that every team member possesses. However, continued changes in company strategies and client demands mean that the skills currently in use by a business may not be the ones needed in the future. But it can be difficult, especially in a time of slim margins and unpredictable markets, to simply fill these skills gaps with new hires.
In today’s competitive economy, professional services leaders need to make the most of every resource at your disposal. This is where focusing on improving every aspect of your company’s resource management strategy becomes more important than ever.
Guest blogger Jordan Warren shares her personal story on becoming a successful resource manager.
So it all started with that one loaded question:
“Hey Jordan, we’ve realized we need a Resource Manager, do you have any interest?”
I’m paraphrasing here, but that is essentially how I became a Resource Manager (ok, I was actually a Traffic Manager, and while I know now this is a pretty common title in the industry, it always made me feel like I should be working at the airport).
The term “time tracking” can bring to mind the outdated practice of punching in and out and bosses who furiously micro-manage every second of the workday. But these negative connotations overshadow the good side of time tracking. Making it easy for managers to see exactly how and where their team members are using their time actually leads to many positive outcomes—which aren’t achievable without that visibility.
Changemaking organizations consistently field the best teams. Your potential for success is built upon the collaboration between individuals that make up your business. The right people are important and so are the right systems to support them.
The global pandemic changed everyday life for people and organizations around the world in ways we are still coming to understand. In the business environment, sweeping stay at home orders forced most companies to shift to a work-from-home model—in many cases, almost overnight. It’s no surprise that more than 42% of employees have been experiencing a decline in mental health, according to Harvard Business Review. What can you do to support your employees when you’re not in the same room?...
Successful businesses depend on experienced resource managers to put the right resources on the right projects, at the right time, every time. The number of projects increases, timelines decrease and the demand for specialized skills continues to rise. Access to data is more important than ever for resource managers who often have the added burden of filling the gaps left by the limitations and inefficiencies of spreadsheets and outdated technology.
A tumultuous 2020 added even more...
Maximizing resource efficiency and profitability is a top objective of every organization. From tapping into the full potential of a talent pool, to effective forecasting, and even business intelligence, resource management has become an integral part of success in today’s work environment. A high-level resource management solution not only optimizes a workforce, but it integrates with existing systems, provides comprehensive reporting and analysis tools, schedules resources far in advance,...
Services businesses are at a challenging time in the industry and need a direction forward.
Services firms run on maintaining tight profit margins and keeping a workforce that can respond well to the constant changes in clients needs. Whether clients suddenly need a massive project for a new business initiative or simply want maintenance work on their online presence, a services firm will need to have their team constantly at the ready so they can start at a moment’s notice. But what happens...
The year 2020 was a challenging time for businesses around the world in nearly every industry. The COVID-19 pandemic brought sudden changes to daily work life and reduced revenue in ways that have left organizations scrambling for solutions. In many cases, layoffs have been the go-to solution for companies looking to reduce costs and maintain margins. However, downsizing your workforce is not the only way to reduce costs and, in many cases, may create more complications for teams who...
Fully optimizing each member of your team is a dream for every business. By calculating utilization rates and determining where every resource can be best used, businesses can supercharge productivity without burning out team members. However, many companies today have increased their teams’ utilization to the next level yet still find themselves unable to reach the goals they have set. So what’s holding them back?
Resource managers often rely on strong communication and instinct to guide their teams for success. However, the modern age of business has increased the speed of work and the number of variables that go into every task. When combined with the rise of remote work, relying on these soft skills is no longer enough to succeed. As a result, more resource managers are turning to data science than ever.