Keeping an employee effectively engaged and well utilized is a tricky balance. Underutilization can quickly reduce a company’s profits, while overutilization can wear out an employee and cause him or her to look for a new job. As employees work for a single employer for longer stretches of time, the likelihood that he or she will experience burnout increases.
At a glance, the objective of resource management seems like it’s all about planning and tracking resources used to complete a specific job. But in reality, resource management is about so much more. When used properly, resource management also has the ability to improve profitability, prevent overscheduling or under-scheduling resources, better predict job costs, make more informed hiring decisions, and improve the scalability of your company.
But to understand the breadth of resource...
This is part 2 of a two-part blog about how your business can improve client experience (CX). Read part 1 on communication and consistency here.
What does the future of work hold in store for companies around the world? Understanding changing trends, new workforce demands, and the constantly shifting needs of industries can help organizations stay on top of the best ways to adapt and grow for consistent, predictable success.
To help businesses better understand and adapt to these changes, Mediaplanet's Future of Work has premiered to provide crucial insights.
Being a successful agency requires consistent productivity. Productivity enables agencies to take on more clients, complete more projects, and stay as profitable as possible in a highly competitive industry. But what does it take to be truly productive?
Are you looking for ways to improve your company’s collaboration efforts?
Ensuring effective communication across an organization, especially during a time when a large portion of workers are distributed and primarily communicating with one another online, is critical for a company’s success. Creating great collaboration takes time and focused effort whether your organization has experience in remote work or not.
Today, companies everywhere are being forced to work differently. The sudden shift to remote work in response to COVID-19 has created a new norm. One that requires organizations to not only be there for customers just as they were before, but to be anywhere and everywhere clients need their services organizations to be.
This is what Mavenlink does. We deliver remote work, seamlessly. We have been doing it for years and we can help you do that for your clients.
While the titles may have changed and adapted to industry trends over the years, all of us who work in services delivery are ultimately in the business of serving our clients and managing their customer experience (CX).
In a very telling statistic produced by our customer and partner, Qualtrics, 80% of CEOs believe their companies deliver a superior experience - while in reality, only 8% of their customers agree. Qualtrics has dubbed this the “Experience Gap.” It’s clearly a huge problem and...
Effectively utilizing every resource for long-term success takes consistent effort. Sometimes, resource utilization rates can slowly slip, which can negatively affect projects and profitability. Without constant diligence and a resource management solution that reports and helps to improve utilization rates, it’s easy for resources to become underutilized, without either managers or team members themselves noticing.
Stay on the lookout for the following four signs that can alert you to when...
Whether your IT services organization is an internal department working to support a larger business or a standalone company, growth is a consistent goal and a measure of success. But with growth there will inevitably be complications and challenges unique to your business.
RPI Consultants provides expert software consulting and project leadership for enterprise level implementations of products and solutions. Find out how RPI decreased their administrative time by 20% with Mavenlink.
In early March, as the new work-from-home reality set in, our product and engineering teams wanted to help our clients in any way possible. There was no shortage of ideas on how we might build new capabilities in our product to help our clients and users in their WFH environments. Like any good exploration of what’s possible, the ideas leaned toward completely new product capabilities like building voice recognition software to capturing action items in remote meetings to creating a new...
Remote work has been steadily increasing around the world. In the past few weeks, it has exploded. Entire companies are 100% work from home. For some businesses, remote work is a common occurrence, but others may just be getting started.
Employee turnover is a natural part of doing business, but the hectic and demanding nature of agency work can cause higher levels of churn than in other industries. While that may seem like it’s just part of the game, the financial toll associated with turnover is sobering. As detailed by the Society for Human Resource Management (SHRM), the cost to replace an employee is between six to nine months of that position’s salary.
Note: This is an excerpt from our ebook, “Forecasting and Optimizing Capacity: Why the Future of Your Business Depends On It.” Download the full ebook to learn more.
Most businesses are running systems that naturally generate valuable data. However, it may not be trustworthy unless steps are taken to verify the data.