There is an age-old debate within the professional services community about the best way to optimize resource utilization. Specifically, how do you maximize utilization of your existing resources, identify a shortage of specific skills and people, as well as the need to bring on additional people, and smooth out demand when you have peaks and valleys across client projects?
In short, how do you best match supply and demand?
The services industry is experiencing new types of pressures that are changing businesses around the world. In this blog series, we will examine the six major pressures facing services firms today, their causes, and how you can successfully respond.
The services industry has experienced unprecedented levels of growth during the last several years and shows no signs of slowing down.
Note: This is an excerpt from our ebook, “The 5 Steps to More Profitable Projects.” Learn more by downloading the full ebook for more insights.
Today, clients expect greater transparency in the services process, wanting to know who is working on their project, how long it will take, and why it costs as much as it does. At the same time, it’s becoming more difficult for services businesses to maintain a healthy project margin. Creating an accurate estimate up front will help balance both...
One of the biggest systems opportunities for services organizations today is to build their technology environment around an Operational System of Record (OSR). By bridging core planning, executional, accounting, and analysis systems in a single operating environment, organizations are able to experience dramatically better visibility, predictability, and agility while also gaining greater understanding and control over their finances.
Global research and consulting organization Service Performance Insight (SPI) Research recently published their 2019 Professional Services Maturity™ Benchmark, providing services businesses with critical insights and the trends shaping the industry.
Businesses that are able to optimize employee performance through performance management technology often thrive in the services industry. However, it is common to have large distributed workforces engaged in a variety of disparate objectives that can lead to employees losing sight of company goals.
Understanding and consistently optimizing resource utilization throughout an organization is crucial for improving a company’s profitability. However, it can be difficult for both businesses and employees to know where to begin.
Pexlify is a trusted Salesforce partner that provides flexible solutions and first-class consultancy services designed to help clients solve their most complex requirements. Find out how Pexlify improved billable utilization by 10% by using Mavenlink.
More businesses than ever are leveraging distributed workforces, with employees spread around the world and many working from home or in remote office locations. Approximately 50% of the workforce will be remote by 2020, according to MarketWatch. While the use of a distributed workforce brings numerous advantages and reduces the cost of running a business, it also creates a new set of challenges. The following complications commonly occur when leveraging a network of remote employees, but by...
Resource management is easy.
Most companies have solved this problem a long, long time ago and the answer, it turned out, is very, very simple.
CIO recently published its in-depth review of Mavenlink and gave glowing praise for our software, stating, “From its high-level views to the smallest unit of task detail, Mavenlink offers a well thought out platform complete with business intelligence reporting — a definite plus for service-based businesses.”
The services industry saw many changes and trends across 2018 – some expected and others surprising. The ability to predict what 2019 will bring for services organizations can help prepare for the year ahead, but looking back on 2018 is equally important.
Efficiently managing resources is one of the key challenges for service organizations. Not only are you trying to manage a range of projects of varying sizes and complexity, you’re trying to manage the pipeline of incoming work as well. Resource management is only one element of managing a successful service organization, but as resources are one of the largest expenses for companies operating in this space, resource management is crucial.
Over the past decade, the global workforce has evolved substantially, and it is accelerating. The drivers of this evolution are manyfold. The global competitive landscape is relentless; there are generational shifts giving rise to different work modes and behavior; the pace of technology acceleration seems unstoppable; and business has gone through a dramatic digital transformation requiring companies to have a more fluid, agile workforce model.
